Security Officer Dispatch Communications

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications in Boston, MA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a financial institution location, where you will monitor activity, coordinate responses to security-related incidents, and help maintain smooth communication across the site. In this dynamic role, you will remain a visible and reliable presence, deliver outstanding customer service, and contribute to a caring, agile, and integrity-driven team focused on people first.

Position Type: Part Time

Pay Rate: $27.00 / Hour

Job Schedule:

DayTimeSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors by following site-specific procedures and supporting security-related operations at a financial services location.
• Monitor phones, radios, alarms, cameras, and/or other communication systems from a dispatch post, and relay information to on-site personnel in a calm, problem-solving manner.
• Document incidents, service calls, unusual activity, and/or critical events in dispatch logs and reports with clear and timely updates.
• Coordinate responses to alarms, access concerns, medical situations, and/or other incidents by communicating with site contacts, emergency responders, and Allied Universal personnel as appropriate.
• Support daily operations by tracking officer activity, dispatching personnel to priority areas, and helping to deter disruptions through prompt communication and attention to site needs.

Minimum Requirements:

• Have 2 or more years of security-related experience.
• Have 3 or more years of combined law enforcement, military, and/or security-related experience, or possess a college degree.
• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.
• Have access control and badge experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1632601