Senior Application Specialist

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Are you our new Senior Application Specialist - Workday?

The purpose of this role is to ensure the stable operation, support, and continuous improvement of the Workday platform and related applications. You will play a key role in maintaining system functionality, supporting users, and contributing to enhancements across Finance and other business areas.

This role combines hands-on configuration, user support, and collaboration with business and technical teams to ensure systems deliver value and meet organisational needs.
 

What will you do:

• Support the configuration and maintenance of Workday business processes, workflows, and system settings across Finance and other domains
• Assist in managing Workday security, including roles, access rights, and user administration
• Provide day-to-day support to users by resolving incidents, answering questions, and handling tickets
• Support tenant administration activities (e.g., Sandbox, Production), including user access and basic troubleshooting
• Contribute to user access reviews, audit activities, and compliance processes
• Help troubleshoot and resolve issues across Workday modules (e.g., AP, AR, GL, Procurement)
• Participate in maintaining and improving integrations (e.g., EIBs, APIs, or other interfaces)
• Create and maintain reports, dashboards, and data extracts to support business needs
• Collaborate with stakeholders, Product Owners, and external partners to support system improvements and changes
• Support testing, releases, and implementation activities for system updates
• Maintain documentation, knowledge base articles, and standard operating procedures
• Contribute to continuous improvement initiatives for system efficiency and user experience

What we're looking for:

• Experience working with enterprise applications (Workday experience is a strong advantage, but not mandatory for all areas)
• Understanding of application support, configuration, or system administration
• Interest or experience in Finance processes (AP, AR, GL, Procurement) is beneficial
• Basic knowledge of security concepts (roles, access management)
• Experience or exposure to integrations or data interfaces is a plus
• Strong problem-solving and analytical skills
• Ability to support and communicate with both technical and non-technical stakeholders
• Experience working in a structured support environment (e.g., ticketing systems, ITIL processes)
• Ability to prioritise tasks and manage multiple activities
• Collaborative mindset and willingness to learn and grow within the role
• Experience in Agile environments or tools like Jira is an advantage

What we offer: 

At Intrum we offer not only a challenging and rewarding career but also:

• An exciting and developing position in an international company with growth ambitions
• Highly motivated and skilled co-workers globally
• Being part of a supportive culture where effort counts
• We facilitate your learning through different learning arenas

Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!