Supplier Compliance & Sustainability Lead

Department: Supply Chain

Employment Type: Permanent - Full Time

Location: London

Description

Key Responsibilities

• Leading assigned ethics, sustainability and compliance workstreams, translating legal requirements and business commitments into clear plans, controls and measurable outcomes.
• Maintaining practical policies, standards and guidance for suppliers and internal teams, and supporting effective onboarding, training and adoption.
• Managing risk-based due diligence, audit or assurance activity, assessing findings and ensuring corrective actions are proportionate, time-bound and verified through to closure.
• Improving the completeness, accuracy and auditability of supplier, product, packaging and environmental data, including traceability records, certifications and supporting evidence.
• Supporting compliance with relevant human rights, modern slavery, environmental, packaging, waste, labelling and product-claim requirements across our international markets.
• Partnering with suppliers and colleagues to reduce packaging, improve material choices, strengthen responsible sourcing and identify practical carbon and resource-efficiency opportunities.
• Monitoring performance, investigating exceptions and recurring issues, and coordinating timely resolution across internal teams and external partners.
• Producing clear dashboards, reports and recommendations that highlight progress, emerging risks, priorities and opportunities for continuous improvement.
• Keeping up to date with relevant legislation, industry standards and best practice, assessing business impacts and supporting proportionate implementation.
• Building effective relationships with auditors, assurance providers, compliance schemes, industry bodies and other specialist partners.

We would like to meet someone who is

• Relevant experience in ethical sourcing, supplier compliance, sustainability, environment, packaging or a related field, ideally within retail, consumer goods or an international supply chain.
• The ability to interpret regulations, standards and technical information and turn them into clear, workable processes.
• Experience managing compliance, assurance, audit, reporting or improvement programmes with multiple stakeholders.
• Strong analytical and data-management skills, with excellent attention to detail and confidence working with complex datasets.
• A practical, organised approach and the ability to balance planned priorities with queries, exceptions and emerging risks.
• Clear communication and influencing skills, with confidence working across functions, seniority levels, cultures and external organisations.
• A collaborative, curious and solutions-focused mindset, with the confidence to challenge constructively and take ownership.
• Advanced Excel skills and confidence learning or improving systems and reporting tools.

• Knowledge of responsible sourcing platforms, social audit standards or corrective action management.
• Experience of packaging compliance, producer responsibility, waste reporting, carbon accounting or emissions-reduction programmes.
• Familiarity with product traceability, sustainability certifications, responsible-claims controls or supply-chain mapping.
• Experience working directly with international suppliers and third-party assurance providers.

Benefits

• Competitive salary and benefits package
• Hybrid working, 3 days in London based office & 2 working from home
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme