Risk & Controls Manager - Fixed Term

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Risk & Controls Manager - Fixed Term

Contract: Fixed-term role until September 2027

As Manager, Risk & Compliance, you will help strengthen and harmonise the risk and compliance environment by carrying out a gap analysis of existing controls and supporting the implementation of an enhanced Group model.

This role will focus on building and embedding a risk and compliance framework aligned to regulatory requirements, monitoring and testing programmes, and consistent execution across the business.

What you will do

• Complete a gap analysis of the existing controls, with a view to implementing an enhanced Group model
• Lead the build-out, harmonisation and embedding of risk and compliance frameworks aligned to regulatory requirements and monitoring and testing programmes
• Enhance the reporting suite to support monitoring, governance and escalation
• Work closely with first line teams to embed controls into processes, including customer care, merchant onboarding, system readiness and AMLA requirements
• Support training, documentation and consistent execution of the framework across the business
• Escalate matters to the Head of EMEA Risk and Compliance and other senior stakeholders where required

What you will need to have

• Strong technical expertise in operational risk and control frameworks within payments and/or financial services
• Deep experience in RCSA, control design, process mapping, and governance, risk and compliance systems
• Familiarity with EU regulatory expectations, including safeguarding, AMLA, AML, outsourcing and DORA
• Ability to work hands-on in complex, multi-stream programmes with high interdependencies

What would be great to have

• Experience supporting implementation of a Group-wide risk and control framework and/or harmonising local practices to enterprise standards
• Experience developing reporting, dashboards or management information for risk and control monitoring and escalation

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.