Account Executive / アカウントエグゼクティブ

【業務内容】

• Aggressively target new markets and contacts (up to and including C level executives) to increase company client base

• Display skill at independent lead generation, cold calling, negotiation and closing

• Creatively problem-solve to improve current new business development strategy

• Act as primary contact for all clients within a prescribed territory

• Strategize the most efficient process for generating business within the territory

• Coordinate with the Regional Sales Manager and/or VP of Sales to continuously grow Sales revenue

• Be responsible for all revenue generated within the assigned territory

• Be knowledgeable about prospective clients specifically as well as general industry knowledge

• Create and update accurate spreadsheets of prospective and current client information

• Generate daily mailings to prospective clients using updated and accurate spreadsheets

• Cold call prospective clients

• Attend trade shows, conferences, events, and functions relating to the industry in order to develop contacts and leads

• Utilize social skills and standing to best represent TransPerfect in order to make a positive impressions on prospective clients

• Constantly represent TransPerfect to all existing contacts to best create a positive brand and generate interest through word-of-mouth marketing strategies

• Liaise with Production to improve workflow and ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product

• Provide feedback regarding Project Managers and Quality Managers within Production

• Be responsible for all account management within individual territory

• Maintain a professional demeanor at all times with existing and prospective clients

• Improve professional relationships to focus on larger volume projects and contractual agreements with clients

• Enter new jobs into the “Jobs Database”

• Create and deliver accurate and complete Job Toolkits, using TransPerfect’s existing template

• Negotiate rates and deadlines with prospective and current clients

• Educate prospective and existing clients regarding the translation process including TransPerfect’s rates, justification for turnaround time and competitors’ information

• Bill completed jobs in a timely fashion

• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

• Investigate with Production any claims of poor quality or questions from clients after a translation has been completed

• Negotiate appropriate measures with clients in the face of quality and timeliness issues

• Forward all customer feedback to Production and management

• Utilize management skills to improve various process within and between Sales and Production

• Aggressively pursue due and overdue unpaid revenue from clients via phone calls, letters and other creative methods to make certain that clients pay in a timely manner

• Be an expert in the translation industry including leaders, competitive data, proposal formats, competitive rates and marketing strategies and well as local competitors

• Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

【インターナショナルな営業チーム】

東京の営業チームは20～50代、インターナショナルなバックグラウンドを持った社員がほとんどです。ご入社後まずは営業活動に注力していただきますが、将来的にチームのマネジメントをお願いする可能性もあります。

【若手が活躍できる環境】

海外オフィスではマネジャーとして活躍している若手の社員が多くいます。30代でVPとして活躍している社員もおり、年齢にとらわれず"頑張った人が適正に評価される"環境がグローバル全体で整っています。

【基本的な採用プロセス - 3～4週間】

人事面接（日本語）→ オフィス面接（日本語）→ 海外マネジャー面接（英語、2回）およびオンライン適性試験→最終オンライン面接（英語）

【年収・給与】

• 年俸制：経験に応じて、ベース＋コミッション制

• 社会保険完備

• 交通費支給（月額上限3万円）