Sr. Consultant, Business Enablement and Governance

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Senior Consultant, Business Enablement & Governance, reporting into the Director, Business Controls, you’ll lead the management of material, systemic, and emerging risks across the Digital Platforms and Client Engagement line of business. You’ll develop and implement integrated control improvement solutions across all products and distribution channels. You’ll manage key controls to mitigate operational exposures and potential losses. You’ll provide support of CIBC’s Control Framework to ensure compliance to regulatory, legislative and operational requirements, including the efficient and effective management of deficiency remediation. You’ll act as the key relationship manager for the business.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Relationship Building and Management - You will manage key relationships and collaborate with business partners, 2nd and 3rd lines of defense for all matters relating to operational risk. You will manage relationships at peer or director level, as well as project/initiative managers within the assigned Lines of Business (LOBs). You will represent Business Controls on key business initiatives.
• Risk Assessment and Remediation - You will work closely with the LOB partners to proactively identify risk exposures and control gaps, to analyze and synthesize risk exposures, operational losses, root causes and control gaps and determine materiality. You will propose recommendations to mitigate risk exposures/control gaps. You will lead the Incident Reporting investigation for Digital Data and Strategy and Change Initiative Risk Assessment (CIRA) process, ensuring all material risks are identified and compliant to the CIBC CIRA policy and process. You will manage all deficiencies for the LOB, ensuring closure dates are met and no deficiencies go past due. You will lead the implementation of remediation plans for targeted control gaps/special projects.
• Risk Consulting - You will lead the completion of all CIBC Control Framework requirements. Acting as the risk and control Subject Matter Expert (SME) providing expert advice to LOB partners. Leading all Internal Audits, Compliance exams for the business.  Provide ongoing management of self-assessment processes. Participating in larger more complex business, governance and regulatory projects to identify risk and control issues, recommend solutions and develop control requirements.
• Analytical - Proactively identify risk exposures and control gaps. Analyze and synthesize risk exposures, operational losses, root causes and control gaps. Proactively assess and recommend self-assessed deficiencies. Propose recommendations to mitigate risk exposures and control gaps.
• Control Framework Execution - You understand and communicate the Control Framework requirements to LOB partners to ensure they understand and are aware of accountabilities. You lead the completion of all requirements including: Risk and Controls Self-Assessment (RCSA), Scenarios, Deficiency Management, Key Risk Indicators, Incident reporting, Regulatory Compliance Incident (RCIs) reporting, etc. You act as the SOX Officer/Maintenance Officer (SOMO) for Operational Process Controls (OPC) and Regulatory Compliance Management (RCM) controls. You develop and recommend new/changes to Key Accountabilities and Responsibilities (KAR) and formal key Control and Non-Key Control testing programs. You develop reporting and summarize control testing results in preparation for LOB/Executive reviews and sign-off processes.
• Influence and Advisory - Peer mentoring and indirect people leadership influencing, coaching and negotiation with LOB, 2nd and 3rd Line of Defense.

Who you are

• You can demonstrate experience in Business Controls, Governance, Audit, Compliance, and/or Operational Risk Management. You understand and have the ability to communicate the Control Framework requirements (Risk & Controls Self-Assessments, Scenarios, Deficiency Management, Incident Reporting, Regulatory Compliance Incidents, Key Risk Indicators) to LOB partners to ensure awareness, understanding of accountabilities. You have extensive knowledge of risk management principles, practices, policies and procedures. Experience in Project Management is an asset. Experience in Digital Platforms and Client Engagement teams is an asset.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Controlling, Client Service, Compliance Monitoring, Group Problem Solving, Project Management, Regulatory Requirements, Risk Management Assessment, Work Collaboratively