Customer Service Driver - Nights

Responsibilities

Job Title: Customer Service Driver - Nights

Location: Darlington

Full-time: Permanent – (4 on 4 off, nights)

Salary: £21.79 per hour plus weekend/ bank holiday allowances.

 

We now have openings for experienced Customer Service Drivers to join our dynamic team and be part of our network expansion in Darlington.

 

Position Summary: The Customer Service Driver plays a crucial role in our organisation by delivering products and services to customers with the highest level of professionalism and care. This position requires a commitment to excellent customer service, safe driving practices, and effective communication skills. The Customer Service Driver acts as a representative of our company, ensuring that every interaction with customers is positive and reflective of our values.

 

Key Responsibilities:

 

PRIOR TO DEPARTING DEPOT

All vehicles must be checked for defects and reported to the transport office for the fleet engineer to get repaired.Goods must be checked they are correct and secure

 

DURING JOURNEY

The delivery schedule must be followed, with arrival and departure times logged on PDAEnsure that the Transport Office is informed of any problems such as delays, breakdowns or delivery problemsDelivery procedures set by MBUK to be carried out e.g. checking of  P.O.D. goods, temperature probing of goods,  completing PDA processEvery delivery must be signed by the relevant restaurant Manager

 

ON COMPLETION OF JOURNEY

Clean the inside of vehicleRefuel the unit and fridge unitPark vehicle as directed by ShunterBe de-briefed about journey by Transport Office

 

OTHER DUTIES

To complete any other duties as required by ManagementCarry out driver’s duties with due regard to legislation in respect of LGV drivers, download your digital tachographs at the start and end of every shift for analysis by the CompanyTo always follow the companies Safe Working ProceduresCollections and deliveries for various customers at different locations around the countryDealing with ambient, chilled, and frozen productsChecking products and carrying out the necessary paperwork

Qualifications

Technical competencies

• Level 2 (or equivalent) English and Maths (Essential)
• Drivers CPC to be completed (Essential)
• Good level of computer literacy (Essential)
• Knowledge of vehicle and refrigeration system (Essential)
• Understanding of EC drivers’ hours & EC working time directive regulations (Essential)
• Experience of working with refrigerated vehicles (Desirable)
• Understanding of driving legislation governing the use of tachographs and working hours
• Calm under pressure

 

People-First Culture: At Martin Brower, our employees are our greatest asset. We prioritize creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.

 

Opportunities for Growth: We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organization.

 

Culture of Continuous Improvement: We believe in the power of continuous improvement. You'll be empowered to innovate, experiment, and challenge the status quo as we work together to drive positive change and elevate our performance as a team.

 

Apply Today:  If you are data-driven, process minded and customer-focused and want to take the next step in your career to join us in making a difference. Apply now and be part of our mission to make it easier to run great restaurants.

Essential Information for Our Employees

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.