Administrative Associate

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Contract Administrative Associate is needed in Pikeville, KY. The role will be responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.) Work schedule is 7:30-4:00 Monday-Friday unless major storm restoration is declared and that schedule can include weekends and after hours assignment.
 
Major responsibilities:

• Under immediate supervision, perform basic administrative duties, following well-defined, standard procedures;
• prepare documents, reports, and spreadsheets, etc. as needed to support the business unit.
• Maintain files and calendars as needed.
• Utilize MACSS, Emerge, MRDM, Microsoft Outlook, Excel, Word, and Powerpoint as well as other department software/systems as needed.
• Assist with Meter Inventory.
• Provide support for Meter Services.
• Create and provide reports.
• Utilize Kentucky PSC guidelines for meter services.

Communication and interpersonal skills:

• Listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and customers.
• Work effectively and productively with others; actively helps others with assignments as necessary to maintain department productivity.

Customer focus:

• Answer customer questions; refer questions to others as needed;
• actively learns the function of the department to assist customers more effectively;
• exhibits concern and sensitivity to others.

Problem solving and initiative:

• Applies basic education and training in job responsibilities and assignments;
• asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the routine.

 
Basic Qualifications:

• High school diploma or GED
• One year of administrative work experience.
• Demonstrated computer proficiency including the use of Microsoft Office Products.
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
• Displays good analytical and problem solving skills

Reference: 1066725

Worried that you don’t meet every single requirement listed in the job ad? Studies have shown that individuals from marginalized groups are less likely to apply to jobs unless they meet every single qualification. Hive + Co. is dedicated to building a diverse, inclusive and representative workplace, so if you’re excited about this role, but worried that you don’t meet every requirement, we encourage you to apply anyways. We’d love to get to know you.

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