Assistant Administrator - Client Services

Role Purpose:

Providing assistance to and being a member of dedicated and progressive team, providing comprehensive administration services to our international client base and their structures.

Core Responsibilities:

• Assist the team with the administration of a varied client portfolio, comprised of Trusts, Companies, Foundations, Limited Partnerships, JPUTs and Funds.
• Draft written instructions and on-line payments for distributions, dividends, professional fees, suppliers and other approved transactions.
• Draft minutes, resolutions, checklists and general correspondence for review by an Administrator or Manager.
• Assist with maintaining accurate statutory, accounting and client administration records for the team's client portfolio.
• Maintain client files in an orderly manner, ensuring that documents and correspondence are filed correctly and promptly.
• Liaise professionally with intermediaries (banks, law firms and other professional advisors) by email, telephone and written correspondence, as required.
• Assist with client due diligence, periodic reviews and other compliance-related administration in accordance with the firm's procedures and instructions.
• Become proficient in the content and application of the firm's policies, procedures and systems, applying them consistently to all work performed.
• Escalate queries, risks, errors or concerns promptly to the appropriate Administrator or Manager.
• Record all time accurately and promptly, for review and approval by the line Manager on the next working day.
• Provide general assistance to the team, as necessary.

Technical / Professional / Qualification Preference:

• Graduate or School Leaver
• Willingness to study towards a relevant professional qualification, such as STEP, CGI or an equivalent qualification, where appropriate.

Role Flexibility:

This job description summarises the principal responsibilities of the role. It is not exhaustive and may be amended from time to time to reflect business needs, regulatory requirements and the continued development of the firm.

Person Specification / Competencies:

Client: Client-focused and committed to delivering an accurate, responsive and high-quality service. Communicates clearly and professionally.
Firm: Has a commercial outlook, follows procedures, demonstrates a strong aptitude for learning.
People: Collaborative team player who shares information, supports colleagues and builds effective working relationships.