HR & Office Manager

Location: Gorey, Co. Wexford
Employment Type: Permanent, Full Time
Work Location: Fully Onsite

About Our Client

Our client is an established organisation operating within the construction and technical services sector, delivering specialist solutions to commercial and industrial projects across Ireland and the UK.

The organisation forms part of a wider international group and has developed an established presence in its market through its technical expertise, customer relationships and commitment to delivering quality project services.

Due to ongoing business requirements, they are seeking an experienced and highly organised HR & Office Manager to oversee the coordination of human resources activities and the day to day management of their Gorey office.

This is a varied, hands on position combining human resources, employee relations, management support and general office operations. The successful candidate will play an important role in supporting management and employees, ensuring effective HR processes, maintaining appropriate employment documentation and contributing to the smooth and efficient operation of the business.

About the Role

The HR & Office Manager will take responsibility for coordinating and managing the organisation's day to day HR activities while overseeing the effective running of the Gorey office.

A key aspect of the role will involve managing the employee lifecycle, preparing and maintaining employment contracts, supporting recruitment and onboarding, maintaining employee records and assisting management with employee relations matters.

The successful candidate will provide practical HR guidance and administrative support to management in relation to disciplinary procedures, grievances, performance concerns, employee disputes and general workplace matters.

Alongside the HR responsibilities, the role will oversee office administration, facilities coordination, supplier relationships and internal office requirements, ensuring the business operates efficiently and maintains appropriate administrative standards.

Working closely with management and employees, the successful candidate will need to demonstrate sound judgement, discretion and the ability to manage competing priorities across both HR and office operations.

Key Responsibilities

Human Resources and Employee Administration

1. Manage day to day HR administration and provide generalist HR support across the organisation.
2. Coordinate the employee lifecycle, including recruitment administration, onboarding, induction, employee changes and offboarding.
3. Prepare, issue and maintain employment contracts, offer letters, contract amendments and other employment documentation.
4. Ensure employee files and HR records are accurate, up to date and maintained confidentially.
5. Monitor probationary periods, contract renewals, employee changes and relevant HR deadlines.
6. Maintain and update HR policies, procedures, employee handbooks and internal documentation.
7. Support the consistent implementation and application of HR policies and procedures.
8. Maintain accurate records relating to annual leave, sickness absence, attendance and other employee matters.
9. Coordinate employee documentation and ensure relevant records are available when required.
10. Support the review and improvement of HR processes and administrative procedures.

Employee Relations and Management Support

1. Act as a first point of contact for day to day employee queries and HR related matters.
2. Provide practical HR support and guidance to management on employee relations issues.
3. Support managers in handling disciplinary matters, grievances, performance concerns and workplace disputes.
4. Coordinate and administer disciplinary and grievance procedures in line with company policies and applicable employment legislation.
5. Assist with the preparation of meeting documentation, correspondence, records and follow up actions relating to employee relations matters.
6. Maintain confidential records of employee discussions, investigations, meetings and outcomes.
7. Support managers in addressing attendance, conduct, performance and employee welfare matters.
8. Escalate complex or sensitive employment issues where appropriate and liaise with external HR or employment law advisers when required.
9. Promote consistent, fair and professional treatment of employees across the organisation.
10. Assist management in ensuring employee matters are handled appropriately, consistently and in accordance with established procedures.

Office Management and Administration

1. Take responsibility for the day to day management and smooth running of the Gorey office.
2. Act as the main point of contact for general office enquiries, visitors and external service providers.
3. Coordinate office supplies, equipment, stationery and general facilities requirements.
4. Ensure the office environment is organised, professional and maintained to an appropriate standard.
5. Manage general office administration, correspondence, filing and document control.
6. Coordinate meetings, appointments and internal office arrangements.
7. Liaise with suppliers, contractors and service providers regarding office requirements.
8. Oversee office maintenance requirements and coordinate facilities related issues as necessary.
9. Assist with the coordination of company events, employee communications and internal activities where required.
10. Support management with general business administration and operational requirements.
11. Monitor office related expenditure and coordinate administrative purchasing within agreed budgets.
12. Identify opportunities to improve administrative processes and office efficiency.

Payroll Administration and Coordination Support

1. Coordinate the preparation and submission of employee information for payroll processing.
2. Maintain accurate records of employee changes, working arrangements, annual leave, sickness and other absence.
3. Liaise with the relevant payroll provider or internal finance team regarding payroll queries and employee changes.
4. Review payroll information and supporting documentation for accuracy prior to submission, where required.
5. Assist with the administration of employee expenses and related documentation.
6. Ensure relevant employee information is provided within agreed payroll deadlines.

Compliance and Confidentiality

1. Maintain confidential employee records and ensure sensitive information is handled appropriately.
2. Support compliance with relevant Irish employment legislation and company policies.
3. Maintain accurate HR documentation and records to support internal reviews and external requirements.
4. Monitor changes to HR processes and employment requirements and highlight areas requiring attention.
5. Ensure appropriate procedures are followed when handling employee information and workplace matters.
6. Maintain appropriate standards of confidentiality, record keeping and data protection across HR and office administration activities.

Essential Requirements

1. Previous experience in an HR Generalist, HR Officer, HR Manager or combined HR and Office Management position.
2. Practical experience preparing, issuing and maintaining employment contracts and associated HR documentation.
3. Good working knowledge of Irish employment legislation and HR best practice.
4. Experience supporting employee relations matters, including disciplinary procedures, grievances, performance management and workplace disputes.
5. Confidence dealing with sensitive and confidential employee matters in a professional and impartial manner.
6. Experience maintaining employee records, HR files, absence records and other personnel documentation.
7. Demonstrable experience managing general office administration and coordinating day to day office operations.
8. Strong administrative and organisational skills, with the ability to manage multiple priorities and deadlines.
9. Excellent written and verbal communication skills.
10. Ability to communicate effectively with employees, managers, senior management and external advisers.
11. Strong attention to detail and a high level of accuracy when preparing employment documentation and maintaining records.
12. Proficiency in Microsoft Office, particularly Word, Excel and Outlook.
13. A practical, solutions focused approach with the ability to work independently and take ownership of responsibilities.
14. A third level qualification or professional certification in Human Resources, Business Administration, Employment Relations or a related discipline.
15. Ability to work fully onsite at the company's Gorey, Co. Wexford office.

Desirable Requirements

1. Experience supporting management with employee investigations, disciplinary meetings and grievance processes.
2. Experience coordinating payroll information and liaising with external payroll providers.
3. Experience supporting recruitment, onboarding and employee development processes.
4. Experience working within an organisation that operates across multiple locations or forms part of a wider group structure.
5. Previous experience within construction, engineering, contracting or another project based operational environment.
6. Familiarity with HR systems, payroll systems and digital employee record management.
7. Experience supporting the implementation or improvement of HR policies, procedures and administrative processes.

Personal Attributes

The successful candidate will be:

1. Professional, approachable and confident when dealing with employees and management.
2. Discreet and trustworthy, with a strong understanding of confidentiality.
3. Comfortable managing sensitive conversations and challenging employee relations matters.
4. Highly organised, methodical and detail focused.
5. Able to balance operational office responsibilities with confidential HR priorities.
6. Proactive, dependable and capable of working independently.
7. Flexible and adaptable, with a willingness to support different areas of the business as required.
8. Confident using initiative and exercising sound judgement when dealing with day to day HR and operational matters.
9. A strong communicator who can build positive working relationships across different levels of the organisation.

Working Conditions

Permanent, full time position.

Based fully onsite at the company's Gorey, Co. Wexford office.

This is a varied position combining HR, employee relations and office management responsibilities, offering the opportunity to take ownership of key internal business functions while working closely with management and employees.