Service Quality Sr. Program Manager

Service Quality Sr. Program Manager 17338

• Hourly pay: $55-$85/hr (Depends on location)
• Worksite: Leading professional networking company (Remote, Open to candidates located in the United States)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
• 40 hours/week, 8 Month Assignment

A leading professional networking company seeks a Service Quality Sr. Program Manager to drive project management, communications, and operational excellence for its global sales readiness programs.

Service Quality Sr. Program Manager Responsibilities:

• Lead project management for global sales readiness programs, developing plans and timelines, owning milestone completion, and proactively identifying, communicating, and mitigating project risks.
• Create and execute sales readiness communication plans and own the team's microsites, including type, branding, and keeping content current.
• Build and publish a dashboard of program success, measuring and tracking progress, identifying misses, and creating plans to improve.
• Provide coordination and logistical support for learning programs such as offsites, summits, and kick-offs.
• Find opportunities for synergy and leverage across global sales readiness, and take ownership of broad tracks of work.

Service Quality Sr. Program Manager Qualifications:

• 6+ years of project management experience.
• 6+ years of experience in a sales closing role, sales readiness, learning and development, or management consulting.
• Bachelor's degree.
• PMP certification is preferred.
• An analytical approach to understanding the business impact of sales readiness programs is preferred.
• Experience leading multiple projects and meeting deadlines with little supervision is preferred.
• Strong executive presence, including the ability to set clear expectations and hold coworkers accountable for commitments, is preferred.
• Experience with an LMS and SharePoint is preferred.

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