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Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Role Summary

The Revenue Operations Manager plays a pivotal role in strengthening and coordinating the company revenue engine across the Benefits portfolio (meal, cultural, gift, holiday, social benefits and flexible / engagement platform).

Impact of the Role

This role plays a key part in Edenred’s growth strategy by:

• Revenue Growth: Increases sales through effective coordination and optimization of cross-functional campaigns.
• Strategic Integration: Aligns marketing, sales, and product initiatives for improved collaboration and performance.
• Performance Evaluation: Uses metrics to assess campaign success, enabling continuous improvement and strategic adjustments.

Key Responsibilities

   A. Revenue Strategy & Insights

• Support the definition of the Romania Benefits revenue strategy, based on local trends in HR benefits, benefits regulations and digital adoption, including setting up an ambitious Commercial plan.

• Conduct market analysis, assess market potential, and monitor market penetration rates in order to design focused marketing campaigns targeting the right customer segments and specific industries.
• Analyze base growth, reasons for attrition and segment-specific behavior using local performance patterns (churn peaks, performance seasonality, fiscal-year changes, legislative shifts).
• Evaluate emerging opportunities (wellbeing, other benefits, mobility-adjacent benefits, automations and process optimization for clients) aligned with the local competitive landscape.
• Put in place Top Line Reviews and ensure tough execution of the action plan while maximizing salesforce adoption and usage

B. Go‑to‑Market Excellence

• Work closely with Sales Managers for LNA, Mid, SME and Public Sector to refine local segmentation, targeting, and value propositions.
• Strengthen GTM model by supporting:

- SME acquisition efficiency

- Mid market coverage and prioritization

- Large account renewal and expansion strategies

- Public Sector tender preparation and performance monitoring

• Ensure GTM alignment between Sales, Marketing, Product and Partnerships.

C. Marketing & Lead Generation

• Translate revenue priorities into specific marketing campaigns together with marketing / sales / product teams (e.g., fiscal benefit communication, onboarding support for HR departments, seasonal gifting campaigns etc.).
• Strengthen acquisition funnels to improve lead generation for Mid and SME and set-up concrete actions for outbound activity to boost results
• Monitors campaign progress, addresses operational issues, and maintains timeline alignment.
• Provides regular performance updates to stakeholders.
• Tracks campaign ROI and key performance indicators.
• Analyzes results to recommend improvements for future initiatives.

D. Customer Lifecycle Management

• Support the design of retention programs adapted to each segment attrition, including SME churn patterns and competitive environment.
• Improve digital activation and usage of virtual cards, pushing engagement and cross‑benefit usage directly in Benefit platform
• Analyze churn root causes and propose corrective commercial and operational actions.
• Contribute to strengthening NPS and client experience across all touchpoints.
• E. Pricing & Commercial Policy (optional)
• Support the development and refinement of pricing models for:

- Employers (fees, bundles, cross‑benefits discounts)

- Digital value‑added services

• Monitor local competitors’ pricing and promotions and provide benchmarking to guide commercial decisions.
• Ensure commercial proposals comply with Romanian tax and regulatory frameworks.

  F. Revenue Operations & Forecasting

• Help harmonize revenue reporting, pipeline governance, and forecasting across Romanian sales segments.
• Set-up strong Pipeline and implement forecasting discipline
• Manage and improve KPI dashboards tracking: Net users, Lost users, Lead generation, Activation rate, ARPU and margin contribution, Public Sector tenders etc.
• Partner with Finance and Sales to ensure forecasts are realistic, data‑driven, and aligned with market behavior.

WE WILL VIBE WITH YOU

Knowledge and Skills:

• Minimum 2–3 years of relevant experience in revenue operations, sales, marketing, or business analysis, preferably in a B2B environment. Experience in the technology, financial/banking, telecommunications, or delivery industries is an advantage.
• Bachelor’s or Master’s degree in business management or a similar field
• Strong understanding of the HR benefits market
• Ability to collaborate with cross-functional teams
• Excellent communication, interpersonal skills, and presentation abilities
• Proficiency in Microsoft Office(Excel), Salesforce, PowerBI, PowerAutomate, AI tools(Copilot, ChatGPT), digital skills
• Self-motivated with a strong desire to succeed
• Languages required: Romanian & English

Personal characteristics:

• Adaptability (flexibility to respond to market changes or client needs)
• Results-oriented
• Proactive problem-solving skills
• Strong negotiation and closing skills
• Strong networking and relationship-building skills
• Strong communication with company leaders
• Effective planning and organization
• Customer centricity, passion for clients
• Commercial and analytical skillsundefined

Summary

The Revenue Operations Manager is a strategic role for a ready to shape the future of Edenred’s Benefits revenue engine. 

OTHER DETAILS

Location: Bucharest

Specific working conditions: Full-time job. Monday to Friday.

Apply now and Vibe with Us!