- Location
- Athens
- Workplace
- Remote
- Type
- Internship
- Department
- Commercial
- Seniority
- Internship
- Source
- Lever
Description
We are looking for a motivated and customer-focused Customer Support Intern to join our Customer Support team. This is an excellent opportunity for someone who is interested in technology, customer experience, and problem-solving, and who wants to gain practical experience in a fast-paced SaaS environment.
As a Customer Support Intern, you will work closely with experienced support team members to assist customers, investigate and resolve issues, and develop a strong understanding of our products and services. You will also gain exposure to support tools, internal processes, and cross-functional collaboration with teams such as Product, Engineering, Sales, and Customer Success.
The ideal candidate is curious, eager to learn, comfortable with technology, and has a strong willingness to help customers.
You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Everyday is different for a Kplerian CSM!