IT System Engineer (Field Service in Taichung)

Req. ID:

JR116222 IT System Engineer (Field Service in Taichung)

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

​Job Description Summary

The role will be responsible for managing IT and AV devices, assets, and Windows-based personal computers to provide technical support to employees for computer systems software and hardware. You will support obtaining, setting up, upkeep, and management of Windows, PC applications and hardware resources. You will collaborate with global Corporate teams to introduce new solutions and meet business requirement. You will be encouraged to follow Corporate standards to provide high-level customer services, including:

\- Training programs built to educate an organization’s employee as new employee orientation program

\- Provide diverse IT supports as needed for specific business areas

\- Maintain an expert level of computer literacy including a solid understanding of the Operating Systems

Detailed Job Description

• Responsible for Windows, PC, AV devices and asset management to provide technical support to employees for PC software and hardware.
• Experience in Windows OS, computer software and hardware maintenance.
• Familiar with the installation, operation, repair and resolving issues in Microsoft Windows OS, including LAN TCP/IP knowledge related to problem research.
• Ability to analyze and solve problems for Microsoft Windows/Office 365/PC.
• Those with information-related certificates are preferred, such as MCSE or CCNA, etc.
• Support the acquisition, installation, maintenance, and administration for Windows, PC software and hardware assets.
• Proficient in oral and written communication skills in both Mandarin and English.
• Those with manufacturing work experience are preferred.
• Participate in on-call rotation.
• Work with worldwide corporate groups to implement new solutions and meet business requirements
• Utilize approved AI tools and AI-enabled workflows to assist with technical troubleshooting, documentation, knowledge management, and operational efficiency improvements.

Job Profile(s):

System Manager E1

Relocation level: (TBD)

Before Getting Started

Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that:

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

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As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.