- Salary
- $160k – $170k/yr
- Location
- United States
- Workplace
- Remote
- Type
- Full-time
- Department
- Client Success
- Seniority
- Lead
- Experience
- 7+ years
- Education
- Bachelor
- Source
- Lever
Description
As a Client Success Director at Vida, you'll play a key role in understanding the needs and priorities of Vida's clients. You'll serve as "the face of Vida," delivering an exceptional experience at every touchpoint in the client journey — with particular focus on assigned Vida PBM partnerships (e.g., CVS, ESI, Optum). This includes close collaboration with partners, clients, and internal teams to help shape and execute Vida's operational business strategies and programs.
Success in this role requires strong communication, relationship-building, and business judgment — from performing data analysis to leading cross-functional projects with teams like sales and marketing, as well as external partners.
If you thrive in a fast-paced startup environment, enjoy working closely with internal and external partners and clients, want to be at the forefront of healthcare innovation, and think strategically about business and partnership opportunities, this role could be a great fit for you.
