- Location
- Oxford, MS
- Type
- Full-time
- Department
- Healthcare
- Education
- High School
- Closing date
- Today
- Source
- ApplyToJob
Description
Job description
Specialty Orthopedic Group is seeking a friendly, professional, and customer-focused Medical Receptionist to join our Oxford clinic. As the first point of contact for our patients, you will play an important role in creating a welcoming experience while ensuring the efficient operation of the front office. This position is full-time, Monday-Friday.
The ideal candidate is organized, dependable, enjoys working with people, and thrives in a fast-paced healthcare environment. Flexibility to assist at other Specialty Orthopedic Group locations as needed is required.
*Please do not contact Specialty Orthopedic Group directly regarding this position.*
Job Summary
The Medical Receptionist is responsible for providing exceptional customer service to patients and visitors while managing front office operations. This position includes patient check-in and check-out, scheduling appointments, answering phones, collecting payments, maintaining patient records, and supporting the clinical team with administrative duties.
Job Responsibilities
Specialty Orthopedic Group is seeking a friendly, professional, and customer-focused Medical Receptionist to join our Oxford clinic. As the first point of contact for our patients, you will play an important role in creating a welcoming experience while ensuring the efficient operation of the front office. This position is full-time, Monday-Friday.
The ideal candidate is organized, dependable, enjoys working with people, and thrives in a fast-paced healthcare environment. Flexibility to assist at other Specialty Orthopedic Group locations as needed is required.
*Please do not contact Specialty Orthopedic Group directly regarding this position.*
Job Summary
The Medical Receptionist is responsible for providing exceptional customer service to patients and visitors while managing front office operations. This position includes patient check-in and check-out, scheduling appointments, answering phones, collecting payments, maintaining patient records, and supporting the clinical team with administrative duties.
Job Responsibilities
- Welcome patients and visitors with professionalism, courtesy, and compassion.
- Answer and direct incoming phone calls promptly and professionally.
- Schedule patient appointments, consultations, surgeries, and follow-up visits.
- Check patients in and out while ensuring accurate demographic and insurance information.
- Collect copayments, balances, and other patient payments in accordance with office procedures.
- Verify that all required patient forms and documentation are complete and accurate.
- Create, maintain, scan, and update patient records within the electronic medical record system.
- Assist patients by providing information and directing questions to the appropriate team members.
- Perform general clerical duties including scanning, copying, faxing, filing, and distributing documents.
- Maintain a clean, organized, and welcoming reception and waiting area.
- Protect the confidentiality of patient information and comply with all HIPAA and Specialty Orthopedic Group policies.
- Collaborate with physicians, clinical staff, and fellow team members to ensure an outstanding patient experience.
- Perform other duties as assigned to support clinic operations.
- High school diploma or equivalent required.
- One (1) year of medical office or healthcare customer service experience preferred.
- Excellent interpersonal, communication, and customer service skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficiency with computers, Microsoft Office, and standard office equipment.
- Experience with electronic medical records (EMR) systems is preferred.
- Ability to work independently and collaboratively as part of a team.
- Professional appearance, positive attitude, and dependable work ethic.
Skills
EMRCustomer ServiceHIPAA
