Customer Service Assistant

We are a fast-growing company in the heart of London, dedicated to delivering exceptional customer service. We're on the lookout for a motivated and friendly Customer Service Assistant to join our vibrant team. If you have a passion for helping people and thrive in a dynamic environment, we’d love to hear from you!Key Responsibilities:Provide excellent customer service via phone, email, and in personResolve customer inquiries and complaints with a professional and positive attitudeProcess orders, manage returns, and handle customer transactionsAssist customers with product or service information, ensuring satisfactionCollaborate with team members to resolve issues efficientlyMaintain accurate records of customer interactions and feedbackContinuously develop your product and service knowledgeRequirements:Based in or able to commute to LondonPrevious experience in a customer service role preferred but not requiredStrong communication skills (verbal and written)A positive, problem-solving mindsetAbility to handle customer issues with patience and professionalismComfortable using computers and basic office softwareStrong organizational skills and attention to detailWhat We Offer:Competitive salary with opportunities for advancementFull training provided to help you succeed in the roleFriendly and supportive work environmentFlexible working hours (both full-time and part-time positions available)Opportunities to grow your career within the companyStaff discounts and additional benefitsHow to Apply: Interested? Send your CV!