Environmental Services Assistant II (HM JR92982) - Full Time - 7am - 330pm Shift - Every Other Weekend (EVS/Wilmington)

Position Summary

ChristianaCare is seeking a dedicated Environmental Services Associate III to help maintain a clean, safe, and sanitary environment for patients, visitors, and staff. This position plays a vital role in supporting infection prevention efforts and ensuring a positive healthcare experience through outstanding environmental services and customer service.

Key Responsibilities

Environmental Cleaning & Sanitation

• Clean and maintain patient rooms, offices, public spaces, and ancillary areas to established cleanliness standards.
• Clean and disinfect isolation and precaution rooms according to infection control policies and procedures.
• Maintain Environmental Services closets, carts, and equipment in a clean, organized, and safe condition.
• Ensure carts and equipment are never left unattended and remove empty boxes from carts, closets, and work areas.
• Restock paper products, soap, and other supplies throughout the facility.
• Pick up and dispose of trash, bulk waste, infectious waste, and soiled linen according to established procedures.
• Remove needle boxes, glove boxes, and soiled equipment from patient rooms and transport them to designated utility areas.
• Assist with floor care activities, including cleaning, stripping, refinishing floors, shampooing carpets, and upholstery cleaning as assigned.

Safety & Compliance

• Follow all departmental safety policies, infection prevention procedures, and regulatory requirements.
• Wear required personal protective equipment (PPE), including safety glasses at all times.
• Report maintenance issues, damages, hazards, and unsafe conditions promptly to supervisors.
• Handle infectious waste and hazardous materials safely and appropriately.

Communication & Teamwork

• Respond promptly to Environmental Services calls, texts, and work requests when assigned.
• Maintain work-issued phones and log into required applications at the beginning of each shift.
• Participate in departmental meetings, training sessions, and in-service education programs.
• Demonstrate professionalism, compassion, and a service-oriented attitude when interacting with patients, visitors, and colleagues.
• Support departmental operations through additional duties as assigned.

Qualifications

Education & Experience

• High school diploma or equivalent preferred.
• One year of housekeeping, environmental services, or custodial experience preferred.

Knowledge, Skills & Abilities

• Ability to read, write, and communicate effectively.
• Strong understanding of customer service principles and teamwork.
• Ability to follow departmental policies, procedures, and safety standards.
• Ability to maintain a high level of personal hygiene and professionalism.
• Ability to maintain patient confidentiality and privacy.
• Strong attention to detail and commitment to cleanliness and infection prevention.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to perform frequent bending, reaching, lifting, pushing, pulling, and carrying.
• Ability to safely handle cleaning equipment, supplies, and waste materials.

Work Environment

• Healthcare setting with daily interaction with patients, visitors, and healthcare staff.
• Exposure to cleaning chemicals, disinfectants, hazardous materials, and infectious waste.
• Potential exposure to infectious diseases when proper precautions are not followed.
• Requires strict adherence to safety and infection prevention protocols.

Additional Responsibilities

Depending on operational needs, Environmental Services Associates may be assigned to:

• One-on-one employee training
• Bed board coverage and weekend rotations
• Password resets on work-issued devices
• Furniture and equipment transport
• Floor stripping and refinishing projects
• Carpet, upholstery, wall, and window cleaning

Why Join ChristianaCare?

At ChristianaCare, every team member plays an essential role in delivering safe, high-quality patient care. As an Environmental Services Associate, you will help create a clean, welcoming, and healing environment that supports patients, visitors, and caregivers every day.