Pre-Sales Engineer

About Atera Atera is leading the future of IT with the world’s first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician’s companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, Atera helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth. About the RoleWe're looking for a talented and driven Pre-Sales Solutions Engineer to join our growing team. You'll be a key player in our sales motion - owning the technical relationship with prospects and working closely with our Account Executives and Account Managers to drive complex, high-value deals primarily across mid-market and enterprise segments.What You'll DoLead discovery and scoping sessions alongside AEs to deeply understand prospect needs and pain pointsOwn end-to-end POC processes, typically spanning 1-2 months, including design sessions and technical deep-divesDeliver compelling product demos and respond to technical inquiries from a range of stakeholders, including C-level and VP-levelLead RFP/RFI responses and serve as the primary technical point of contact throughout the sales cycleCollaborate cross-functionally with Support, Product, and R&D to resolve complex prospect requirementsTravel to customer sites as needed (~30%)