Marketing Executive

Mandarin Oriental Downtown, Dubai is looking for a Marketing Executive to join our Marketing & Communications team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel’s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel’s dining portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick Alléno, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Marketing & Communications team, the Marketing Executive is responsible for enhancing the hotel’s brand visibility and commercial performance by managing marketing campaigns, content creation, social media and digital platforms, coordinating advertising initiatives, supporting market research, and ensuring consistent brand representation across all guest-facing and internal channels, with a strong focus on Food & Beverage and lifestyle experiences. Marketing Executive reports to the Marketing Manager.

As a Marketing Executive, you will be responsible for the following duties:

• Manage the hotel’s digital and social media channels, including content creation, scheduling, publishing, and audience engagement.

• Monitor campaign and platform performance, analyse key metrics, and prepare reports with actionable insights and recommendations.

• Develop and coordinate marketing content, eDM campaigns, and promotional materials while maintaining organized asset and content libraries.

• Support and execute photo and video shoots, ensuring high-quality content that aligns with brand standards and marketing objectives.

• Collaborate with internal teams and external partners to promote hotel experiences, deliver campaigns, and ensure brand consistency across all touchpoints.

• Conduct market research, competitor analysis, and trend monitoring to identify opportunities, improve campaign performance, and support business growth.

As a Marketing Executive, we expect from you: 

• Minimum 3 years of experience in luxury hospitality, Food & Beverage, luxury retail, agency, or marketing roles, preferably within a 5-star hotel environment.

• Proven expertise in managing social media platforms, developing content strategies, and executing paid social media campaigns.

• Strong knowledge of market research, competitor benchmarking, trend analysis, and campaign performance measurement.

• Experience supporting Food & Beverage marketing initiatives, including restaurant promotions, events, partnerships, activations, and venue launches; pre-opening experience is an advantage.

• Excellent analytical, communication, project management, and stakeholder management skills, with the ability to manage multiple priorities and meet deadlines.

• Proficient in Microsoft Word, Excel, PowerPoint, Canva, and digital marketing tools; Arabic language skills and Middle East market experience are highly desirable.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.

• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

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