- Location
- Orland Park, IL
- Source
- Paylocity
Description
Description
The Country Club Hostess serves as the first point of contact for Members and guests dining at the Club. The hostess ensures a warm, welcoming experience while managing dining room seating, reservations, and overall front-of-house flow. Excellent customer service, professionalism, and attention to detail are essential.
Requirements
- Greet and welcome members and guests upon arrival in a warm and courteous manner
- Manage dining reservations and walk-in seating efficiently
- Escort guests to their tables and present menus
- Maintain accurate wait lists during peak hours and provide wait time estimates
- Communicate guest preferences and special requests to service staff
- Answer phones professionally and respond to member inquiries
- Coordinate with kitchen and wait staff to ensure smooth dining room operations
- Maintain cleanliness and presentation of the hostess stand and entrance area
- Enforce club rules and dress code diplomatically when needed
- Assist with special events, banquets, or private parties as required
Skills
Customer Service
