Field Care Supervisor

Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years.  Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors.

We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career.

Pay Range

£26,500 - £28,500

Job Description

An exciting opportunity has arisen for a Field Care Supervisor to join the Reed Leeds office within our Community Care business. We are seeking a person who has a passion for making a difference and looking for a successful career which offers recognition and reward.  

For over 60 years, Reed has been proud and privileged to provide person-centred direct care and support services to vulnerable adults, children, young people, and families in the community.

The key purpose of a Field Care Supervisor (FCS) in our community care service is to ensure that high-quality, person-centred care is consistently delivered to clients in their own homes. Their role bridges the gap between care staff, clients, and management. To support with adhering to the high compliance requirements that ensures the highest standard of quality within the service.

What you’ll be doing:

• Conduct initial assessments and regular reviews of client care plans / Risk Assessments
• Perform spot checks, quality monitoring visits, and audits to ensure compliance.
• Ensure packages – care delivery meets individual needs and preferences

• Supervise, mentor, and support care workers in the field.
• Conduct staff supervisions, appraisals, and competency assessments.
• Support with introduction of staff
• Identify training needs and support staff development.

• Support and manage rota planning and ensure adequate staffing levels.
• Provide emergency cover in the field if / when required / designated rota
• Maintain accurate records and documentation in line with company policies and regulatory requirements.
• Act as a liaison between clients, care workers, and office / management.

• Attend regular team meetings and contribute to service improvement initiatives.
• Regular update reporting, communication and liaison with Managers and team
• Achieve your targets and key performance indicators agreed
• Ensure Data Protection, GPDR compliance

Required Skills & Qualifications:

• Proven experience within care profession or similar - recruitment / administration / quality assurance, supervising staff
• Clear understanding of responsibilities & risks surrounding confidentiality & safeguarding, and CQC regulations
• Excellent communication skills
• Possess strong organisational skills
• Ability to work independently
• Experience/qualification/training in using IT systems and databases (Excel, Word etc.) or electronic care management systems
• First Aid/Moving and handling, medication training – willing
• Full UK driving licence and access to a vehicle, willing to travel

Desirable attributes

• RFQ – level 2/ 3 Health social care or social care/ health
• Willingness to develop

Essential - Car driver and access to car

You will require the use of laptop/ computer and mobile phone as BYOD unless otherwise agreed

What you can expect:

• Competitive salary with extensive rewards & benefits.
• Access to industry-leading training and career development opportunities.
• 25 days holiday plus Bank Holidays and option to purchase additional holiday too.
• Personal development funding and discount with Reed Courses.
• Access to Reed Reward Hub with access to wellbeing resources, gym discounts, savings with online shopping and cashback.
• Health cash plan giving you cashback on everyday healthcare expenses.

Make a difference every day with our Community Care team, a CQC-registered provider supporting adults, children, and young people within our local community.

To apply for this position, please submit your application. If successful, our Talent Acquisition team will be in touch to arrange an initial telephone interview, followed by a video interview or face-to-face meeting.

Feel what it’s like to truly belong…
All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.  We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.