Housekeeping Supervisor - Steamboat Hospitality - Year Round - Full Time

Year Round

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

Directs staff responsible for cleaning private condominiums and homes in the Steamboat Hospitality division. Checks housekeepers work to ensure quality meets impeccable standards. For specific information on performance protocols, please refer to the Policies and Procedures manual for the housekeeping department.

Mountain Resorts and Simply Steamboat are now a part of Steamboat Hospitality, Steamboat Resort's new hospitality division. We are proud to manage Steamboat's most popular vacation rental properties and offer uncommon hospitality to guests year-round.

An attached pdf or word document of your resume is required.

ESSENTIAL DUTIES

• Directs, supervises and monitors progress of housekeepers engaged in the cleaning of private condominiums and homes for hospitality or residential divisions.

• Works with and reports to Housekeeping Management.

• Participates actively in planning, assigning, and directing work; assisting with work loads (actual cleans and/or towel changes), appraising performance; addressing complaints and resolving problems.

• Assures adherence to management company policies and established operating and safety procedures.

• Ensures each housekeeper’s daily schedule will be met and assists with actual cleaning as needed.

• Drives housekeeping team to and from properties.

• Delivers needed supplies to housekeepers and properties throughout day as necessary.

• Performs as needed common area cleaning and supervision of common area cleaning.

• Re-schedules or re-adjusts team workload between team members, as necessary daily.

• Sorts, counts, folds, marks, carries linens and towels.

• Monitors inventory and supplies in and around various properties.

• Ensures team responds to guest and/or owner requests professionally and greets guests and owners when met on property. Maintains professional and personable presence around guests and owners.

• Ensures proper working order of cleaning equipment (vacuum bag replacement, etc.).

• Maintains a secure key control system to ensure the safety of our guests, owners, and their property.

• Conducts deep cleans, performs unit inventory and maintenance needs evaluations.

• Must maintain a satisfactory driving record and valid driver license in order to comply with our insurance requirements of non-livery drivers.

• Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.

REQUIRED QUALIFICATIONS

• 2 years of previous work history/education required.

• Previous housekeeping experience required.

• 1-year previous supervisory experience preferred.

• Previous office experience preferred.

• Must have valid driver's license and be able to pass a driving authorization for this position.

• Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include many region-specific benefits.

Steamboat Springs area base hourly pay range: $28.00 - $30.00 per hour

PHYSICAL REQUIREMENTS

• The employee must regularly lift and /or move up to 35 pounds.

• Specific vision abilities required by this job include close vision for detail work.

• While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, climb or crawl.

• The employee must be able to communicate clearly with staff in English (speaking required, hearing optional).

• The employee is occasionally required to sit.

• The employee is occasionally required to rely on smell.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet or humid conditions (non-weather) and toxic or caustic chemicals. The employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski & Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.