The application window is expected to close on: 09/04/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is an onsite role located in San Jose, CA .

Meet the Team:

Cisco’s Customer Experience (CX) organization is one of the company's fastest-growing and most innovative teams, crafting a first-in-class digital experience for customers and partners wherever they connect with Cisco. CX Platform supports the diverse needs of the CX organization through a platform-centric approach and is being built with emerging technologies, including predictive AI and generative AI, to drive greater customer success.

The team sits at the center of developing performance testing scripts to scale for modern, cloud-native technologies that help Cisco stay agile and adaptable in a constantly evolving market. The team helps customers maximize value through a simple, unified Cisco experience that accelerates time to impact. The culture is fast-moving, highly collaborative, data-driven, and grounded in ownership, accountability, quality, and urgency. We are a high-impact quality engineering team operating across the US and India, dedicated to validating and optimizing complex, data-intensive networking and cloud platforms within the CX Engineering organization. Our mission is to ensure that the critical application—spanning both SaaS and on-premises environments—deliver a seamless, high-performing experience for our customers and partners. We collaborate closely across time zones with multi-functional teams, identify performance bottlenecks early, leverage next-generation AI-assisted automation, and apply deep telemetry to drive system reliability.

Your Impact

• Design, script, and execute comprehensive load, stress, endurance, and benchmarking test suites across UI, API, and back-end layers.
• Compose and maintain detailed test plans, automation documentation, and configuration templates to ensure reproducibility.
• Leverage modern AI tools (prompt engineering, agentic AI frameworks) to accelerate performance test case generation, optimize scripts, and build no-code harnesses.
• Diagnose complex system, memory, and network-level performance bottlenecks across Linux servers, enterprise networking hardware, and AWS cloud infrastructure.
• Integrate automated performance test suites into DevOps pipelines to establish continuous performance guardrails and detect regressions early in the development lifecycle.
• Analyze logs, system metrics, and execution data to provide actionable optimization recommendations to development and architecture teams.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field with 4–7 years of professional experience in software performance engineering.
• Proven experience in core performance testing methodologies (load, stress, endurance, spike, and benchmarking) and tools such as JMeter, NeoLoad, or LoadRunner, along with UI performance auditing techniques.
• Hands-on coding proficiency in Python or Java for utility creation, custom script development, and test automation execution.
• Experience using AI tools and agentic AI approaches to optimize test scripts and streamline execution.
• Working knowledge of hybrid environments (SaaS and on-premise), Linux/Unix operating systems, AWS cloud infrastructure, and log monitoring tools like Splunk.
• Basic understanding of core networking concepts and protocols.

Preferred Qualifications

• Deep knowledge of core networking concepts - Understanding of network telemetry and performance monitoring tools (SNMP, gNMI, Prometheus).
• Exposure to AI or GPU cluster interconnect testing
• Familiarity with Cisco devices & configurations 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $155,000.00 to $222,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$155,000.00 - $256,000.00

Non-Metro New York state & Washington state:

$138,100.00 - $227,900.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.