Senior Analyst, Strategic Account Management - Managed Services

Position Summary...

The Senior Analyst, Strategic Account Management, plays a critical role in driving business growth through comprehensive analysis, forecasting, and strategic planning. This position requires expertise in managing key accounts, developing sales proposals, and enhancing customer retention by leveraging data insights and industry knowledge. The role involves collaborating with stakeholders to deliver tailored solutions, supporting onboarding processes, and identifying opportunities for process improvements. The successful candidate will apply strong business acumen and analytical skills to influence decision-making and contribute to the achievement of organizational objectives within a dynamic commercial environment.

What you'll do...

The Client Services team collaborates closely with Ad Sales to manage advertiser campaigns from planning through completion. Serving as the primary contact for advertisers and agencies, the team ensures seamless campaign launch, pacing, optimization, and billing. They drive revenue growth by identifying new opportunities and enhancing product offerings while maintaining key account health. The team delivers actionable insights through performance reviews and partners with Sales, Ad Ops, Legal, Finance, IT, RevOps, and Product Marketing to resolve challenges and scale solutions across the business.
What you'll do:

• Analyze market trends, regulatory changes, and industry data to inform strategic account planning and forecasting.
• Develop and maintain strong relationships with key stakeholders to support customer retention and business growth.
• Collaborate with cross-functional teams to deliver tailored product and service solutions aligned with customer needs.
• Prepare and present sales proposals and forecasts using relevant tools and data analytics.
• Drive onboarding processes for assigned accounts, resolving issues and identifying integration opportunities.
• Support continuous process improvements to enhance account management effectiveness and operational efficiency.

What you'll bring:

• Proven expertise in strategic account planning, sales forecasting, and revenue estimation techniques.
• Strong skills in stakeholder management, including identification, engagement, and communication across organizational levels.
• Demonstrated ability in customer relationship management and retention strategies to drive business growth.
• Experience with sales proposals, presentations, and negotiation techniques to secure and expand accounts.
• Proficiency in data analysis and business process improvement to support decision-making and operational efficiency.
• Knowledge of product features, value propositions, and industry trends relevant to assigned business areas.
• Ability to manage onboarding processes and resolve integration issues for customer success.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $84,000.00 - $156,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area.

Option 2: 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Experience in sales.

Primary Location...

350 5TH AVE, STE 4800 NEW YORK, NY 10118-4801, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.