Project Coordinator - Belgrade, Serbia

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: Project Coordinator

Location: Belgrade, Serbia

Key responsibilites

• Primary function is to support Project Manager(s) in duties involving internal and external communications, data system management, and ATM installation monitoring.
• Serve as a primary Point of Contact for 3rd Party Rigging Vendors for ATM Deployment projects, specifically for site survey planning, scheduling, OOS procurement, and deliverables.
• Manage and monitor all Day of Install activities, including Rigger and CE escalations.
• Coordinate site surveys, ensuring required data, photos, and documents are completed and uploaded.
• Translate survey findings into ATM equipment, configuration, and feature requirements.
• Track ERP orders, ATM/equipment delivery, signage, software, initialization kits, and related shipments.
• Develop and manage rigging, staging, installation, bring-live, and cash-in-transit schedules.
• Coordinate resources across account executives, project managers, riggers, vendors, installation coordinators, field engineers, and professional services.
• Maintain project-site, ATM, order, dispatch, serial-number, and installation-status records in EPM and SharePoint.
• Collect customer configurations and ensure staging documentation is complete before installation.
• Confirm technician assignments, dispatch creation, schedules, and pre-installation instructions.
• Monitor staging, rigging, installation, and bring-live activities through completion.
• Verify ATM, lock, and equipment serial numbers and maintain accurate asset records.
• Confirm cash-pull and cash-load arrangements when required.
• Communicate daily installation status and sign-off information to customers and stakeholders if required.
• Resolve or escalate scheduling, delivery, documentation, and installation issues.
• Complete post-installation updates, verify labor and travel hours, and ensure service requests are closed.
• Maintain accurate, timely project records to support successful installation, customer acceptance, transition, and billing.
• Responsible for requesting project planning resources, including bridgeline and field support.
• Maintain and build strong relationships with internal teams and third-party vendors.
• Use system reports to manage project activities.
• Update and maintain EPM QuickBase™ with accurate project data.

Basic Qualifications

• Must have a university degree, college diploma, or relevant industry experience.
• Minimum 2+ years of project coordination/project management experience in ATM deployment or related industry/projects.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Ability to adapt to changing environments and shifting timelines.
• Great attention to detail with strong analytical skills.
• Strong interpersonal skills.
• Ability to work in a fast‑paced environment; can quickly respond and prioritize multiple demands.
• Ability to build and influence schedules to meet critical criteria and contract-bound timelines.
• Solid experience using Microsoft Office Suite (Excel, Outlook, Teams, Word, PowerPoint) and familiarity with tools such as QuickBase, EPM, ServiceNow.
• Strong listening skills with the ability to give clear and unambiguous instructions.
• Excellent verbal and written communication skills necessary for effective coordination with team members and managers.
• Strong customer relationship and organizational skills.
• Proven track record of successful project delivery.
• Strong sense of urgency and integrity.

#LI-NB1 #hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
   

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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