Key Account Manager

The Key Account Manager is responsible for developing, retaining, and growing strategic accounts by positioning the full company portfolio (products, services, and solutions) as a long-term value partner for our end users. The role is responsible for supporting sustainable revenue growth, margin optimization, and customer loyalty through a thorough knowledge of heavy industry operations, asset lifecycles, and critical applications .

Develop and execute Key Account Plans aligned with regional and global strategies.
Build multi-level relationships with customer stakeholders (operations, maintenance, engineering, procurement, management);
Grow profitable sales across the full portfolio: bearings, lubrication, seals, condition monitoring, services, remanufacturing, and engineering solutions.
Coordinate local contract negotiations and monitor contract execution with a lifecycle view.
Understand critical heavy industry applications(crushers, mills, conveyors, HPGRs, screens, mobile equipment), coordinate internal technical experts to deliver value based solutions
Position the organization as a trusted reliability partner, focused on uptime, safety, and cost reduction.
Coordinate customer business reviews, performance tracking, and joint improvement plans; support failure analysis, root cause investigations, and reliability improvement initiatives.

Requirement

Degree in Engineering (Mechanical, Industrial) or equivalent

Some years' experience, from 5 to 10, in mining, heavy industry, or OEM environments

Proven experience in key account management or strategic sales

Strong understanding of mining operations and reliability driven solutions will be considered as a plus

Commercial acumen and contract negotiation experience

Availability to travel regularly, local and regional