Manager, Solution Consulting

About Us

Seismic is the Go-To-Market Performance company, driving how organizations turn their strategy into revenue. Seismic brings together signals from customer conversations, buyer engagement, governed content, coaching and seller behavior to turn intelligence into winning action. Through its AI revenue execution platform, the company equips customer-facing teams with the insights, governance, and contextual guidance they need to execute with confidence and deliver measurable business outcomes. Trusted by 2,500 organizations and over 3.5 million users around the globe, Seismic is headquartered in San Diego with offices across North America, Europe and Asia-Pacific. Learn more at seismic.com.

 

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

Overview

Are you a strategic leader with a passion for driving impactful solution delivery and building high-performing teams? We’re looking for a Manager of Solution Consulting to join our Professional Services team. In this role, you’ll lead and mentor a team of Solution Consultants, ensuring consistent and successful service delivery across engagements. You'll partner closely with cross-functional teams, align consulting efforts with product capabilities, and champion best practices that elevate our customer experience. If you thrive in a fast-paced SaaS environment and are excited about shaping the future of solution consulting, we want to hear from you.

Who you are:

• Minimum of 5 years of industry experience in Technology Consulting, Sales Enablement or Financial Services with broad scope of understanding and exposure to all sectors 

• Understanding of enterprise SaaS business and implementation models and process 

• Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution 

• Ability to understand a client’s business case for purchasing a software platform, consult on solution approach and oversee implementation and delivery of work product 

• Critical thinking, analysis, troubleshooting, and problem-solving expertise 

• Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels 

• Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint 

• Knowledge of data systems and structures 

• Experience with all aspects of the Seismic platform 

• Proficiency with Salesforce.com, and a solid understanding of Salesforce Object structure a plus 

• Bachelor’s Degree required, with a preference for technical, engineering and CS backgrounds 

• Strong understanding of project management and risk mitigation principles. 

• Proficiency in resource planning and team management 

• Ability to leverage AI tools to improve efficiency and deliver high-quality outcomes while establishing an AI first mindset with the team 

• Strong understanding of integrating software for bidirectional flow of information .

What you'll be doing:

• Ensure consistent, efficient, and excellent solution delivery by empowering Solution Consultants in your practice area with product and industry knowledge, skills, and measures. 

• Develop, refine, and maintain a delivery framework, methodology content, and best practice tools and templates for your practice area. 

• Drive the reliability of consulting efforts and delivery across regions for successful ongoing Services engagements. 

• Serve as the primary contact with the Product team to drive alignment and provide bi-directional input and feedback on product and platform capabilities within your practice area. 

• Lead a team of Solution Consultants, architects and engineers providing guidance to enhance their thought leadership capabilities across all Solution Consulting resources. 

• Collaborate with the Practice leadership to ensure high utilization across the Practice team, effectively balancing project staffing needs to achieve revenue goals and margin targets. 

• Develop training and certification programs for new Solution Consultants in your practice area. 

• Participate in calls with prospects and existing customers to discuss services opportunities. 

• Actively manage staffing requests on an ongoing basis to ensure projects get staffed with the right resources in a timely manner. 

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   

  

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