Director-Support Services

Job Description Summary

Responsible for the overall leadership for the security department and ensures compliance with our overall security plan and procedures. Participates in security investigations and recommends mitigation strategies. Mentors, coaches, and develops team members. Develop, review, revise policies, systems, and procedures in support of a comprehensive security plan. Reports any concerns noted and works to mitigate risk. Able to use varying de-escalation methods including use of Conducted Electrical Weapon or Armed Weapon to neutralize/control a potentially harmful situation.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004855 ORBG - Security

Pay Rate Type

Salary

Pay Grade

Health-34

Scheduled Weekly Hours

40

Work Shift

Job Description

Responsible for the overall leadership for the security department and ensures compliance with our overall security plan and procedures. Participates in security investigations and recommends mitigation strategies. Mentors, coaches, and develops team members. Develop, review, revise policies, systems, and procedures in support of a comprehensive security plan. Reports any concerns noted and works to mitigate risk. Able to use varying de-escalation methods including use of Conducted Electrical Weapon or Armed Weapon to neutralize/control a potentially harmful situation.

Essential Functions:

1. Responsible for the overall leadership for the Security department including setting priorities, day to day responsibilities, and issue resolution. Ensures compliance with security operations plan and procedures.

2. Interviews, hires, trains and manages security team. Reviews and evaluates performance providing mentoring, coaching, and support

3. Develop, review, revise policies, systems, and procedures to ensure appropriate and up to date

security plan for the organization.

4. Participates in investigations, appropriately documents incidents related to security and reviews

incident events submitted by others and recommends mitigation strategies.

5. Collaborates with local, state and national agencies related to hospital security investigations.

Assists first responders in event of security needs related to medical emergency.

6. Reports any safety concerns, fire hazards, security violations, or illegal activity to leadership and

works to mitigate the risk.

7. Able to use varying de-escalation methods to neutralize/control the situation including relocation,

neutral tone and body language, be empathetic, avoid over-reacting.

8. May utilize Conducted Electical Weapon (eg. Taser) to control a violent or potentially violent

individual to prevent self harm or harm to others, minimizing the risk of serious injury

9. May utilize Armed Weapon in the most extreme circumstances when other options have failed or

are not viable options to neutralize/control the situation. Record all incidents of Conducted

Electrical Weapon or Armed Weapon usage to leadership.

10. Appropriately escalates concerns/issues to Senior Leader and/or AOC.

Additional Job Description

Education: Bachelor's Degree with 5 years of security experience or Associate's Degree with 7 years with progressive leadership experience. SLED certified or certification within 6 months of hire including Qualification Armed portion at a shooting range.

Work Experience: Related security experience may include Law Enforcement, Military or ROTC experience.

Credentials: Must have valid SCDL.

Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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