Corporate Training and Development Manager-Temp

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

Allied Universal® is hiring two Corporate Training and Talent Development Managers for 1-year terms to lead training and change management for the Allied Universal Facility Solutions (AUFS) system and process rollouts. The roles will develop and deliver WinTeam, Order Management System (OMS), and DOMO training across all Allied Universal Facility Solutions organizations. This is a hybrid position.

Salary Range=$60,000-$75,000 + Annual Bonus

Travel requirement: Up to 50%

 

Reports To: Director of Training and Talent Development

 

RESPONSIBILITIES:

• Lead delivery of WinTeam scheduling training and other WinTeam-related training across AUJS and DMS regions
• Deliver Order Management System (OMS) training, as OMS becomes available; participate in OMS development and capability sessions in progress in order to understand functionality ahead of rollout and translate updates into training materials
• Deliver DOMO  and WinTeam training for first-line managers across AUFS once the standard first-line manager dashboard package is finalized, covering core processes including time and attendance tracking, scheduling adherence, work order tracking, and budget tracking
• Own and manage the consolidated onboarding training package for incoming managers, in coordination with the existing AUFS training team
• Drive decisions on what training content is needed, who delivers it, when it is delivered, and how it is delivered across all onboarding topics, ensuring the full onboarding experience is cohesive and non-duplicative
• Coordinate with HELIAUS and the Mercury training team to incorporate their respective content into the unified onboarding playbook
• Bring the onboarding playbook and related recommendations to AUFS Ops leadership for feedback and approval
• Maintain and update training materials and the onboarding playbook as systems, dashboards, and processes evolve over the course of the term
• Keep records and prepare accurate and timely reports on training completion and program status, both manually and through automated methods
• Work with all levels of the organization, including Ops leadership, the DOMO team, and system implementation teams, to identify and resolve training gaps as new systems roll out

 

QUALIFICATIONS:

• High school diploma or equivalent
• Minimum of three (3) years of professional experience within Allied Universal (or a comparable enterprise services environment), with hands-on, working proficiency in WinTeam, DOMO and related enterprise systems
• Must have strong technical skills, including the ability to learn new and emerging systems still in development (e.g., OMS) ahead of general rollout
• Demonstrated ability to manage multiple concurrent training rollouts and stakeholder deliverables to completion
• Ability to learn and efficiently operate various programs
• Proficient computer skills to include each of the following:
• Microsoft Office Suite (Outlook, Word, Excel, Teams)
• File-Sharing Tools (SharePoint, Google Drive, OneDrive)

PREFERRED QUALIFICATIONS:

• Experience with creating DOMO dashboards or comparable reporting/dashboard platforms, including training end users on dashboard adoption
• Experience or exposure to the janitorial services or facility maintenance industry
• Experience building or consolidating onboarding curricula from multiple contributing content sources into a single cohesive program
• Experience presenting recommendations to senior or executive leadership for feedback and approval
• Experience working with cross-functional technical or product teams (e.g., systems implementation, IT, or product teams) during system builds or rollouts
• Prior project management experience preferred
• Extensive employee scheduling experience
• Experience facilitating training or support sessions in virtual and/or in-person settings

 

BENEFITS:

[Benefits eligibility for term/contract positions to be confirmed with HR — may differ from standard full-time benefits below]

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

 

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.