VP -Culture, DEI, EVP & Internal Communications Lead

## Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

## About The Role

We are seeking an experienced leader to define and embed VOIS’ Culture, Diversity, Equity & Inclusion (DEI), Employee Value Proposition (EVP) and Internal Communications strategy. Reporting to the Head of HR, Culture, Comms & West EU, this role will play a pivotal part in supporting VOIS’ transformation into a customer-centric, commercially minded and high-performing professional services organisation.

As the Centre of Expertise lead for Culture, DEI, EVP and Internal Communications, you will translate strategic priorities into scalable programmes that strengthen inclusion, employee engagement, leadership effectiveness and organisational performance across multiple geographies. You will work closely with senior stakeholders to ensure colleagues understand, connect with and contribute to business priorities, organisational transformation and leadership direction.

## What you’ll do

• Define and lead the VOIS Culture Strategy, aligning it with business priorities, transformation objectives and organizational goals.
• Drive culture transformation initiatives that foster a customer-centric, commercially focused and high-performing organization.
• Design and implement scalable culture programs that embed desired behaviors, leadership expectations and organizational values.
• Lead the Diversity, Equity & Inclusion (DEI) agenda, driving inclusion, belonging and equitable opportunities across the employee lifecycle.
• Partner with business and HR leaders to strengthen representation, inclusive leadership and diversity outcomes.
• Define, evolve and govern the Employee Value Proposition (EVP) to enhance attraction, engagement, development and retention.
• Leverage employee insights, market trends and business priorities to continuously enhance culture, DEI and EVP initiatives.
• Develop and execute internal communication and employee engagement strategies that strengthen organizational connection, purpose and transformation outcomes.
• Enable leaders and managers with tools, frameworks and interventions that drive inclusive leadership, accountability and behavioral change.
• Build strong partnerships with Group HR, Culture, DEI, EVP and Communications teams to align priorities, share best practices and deliver measurable business impact.

## Who you are

• Deep expertise in culture transformation, DEI and Employee Value Proposition development.
• Extensive experience leading large-scale culture, leadership, engagement and organisational transformation programmes within global, matrixed organisations.
• Proven success in driving enterprise-wide behavioural and cultural change.
• Strong organisational development, leadership effectiveness and talent capability expertise.
• Demonstrated ability to influence and align senior leaders and stakeholders across complex environments.
• Experience translating strategy into measurable business outcomes and sustainable organisational impact.
• Strong analytical, problem-solving and stakeholder management capabilities.
• Significant experience defining and delivering internal communications, employee engagement and leadership communications strategies.
• Strong collaboration skills with the ability to work across HR, Communications and business functions.
• Ability to balance strategic leadership with operational excellence and large-scale delivery.

## Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

## What's in it for you

• Opportunity to shape culture, inclusion, employee experience and communications for a global organisation.
• Direct exposure to senior business and HR leadership teams.
• Ability to influence organisational transformation and strategic priorities at scale.
• Leadership responsibility across Culture, DEI, EVP and Internal Communications.
• Opportunity to create measurable impact on employee engagement, leadership effectiveness, retention and organisational performance.
• Exposure to diverse international teams, markets and cultures.

## What skills you will learn

• Advanced organisational transformation and change leadership.
• Enterprise-wide culture measurement and behavioural change methodologies.
• Strategic employee value proposition design and activation.
• Global DEI strategy development, implementation and governance.
• Executive stakeholder engagement and influence.
• Leadership communications and employee engagement strategy.
• Cross-functional partnership and matrix leadership within a global organisation.
• Data-driven organisational effectiveness and people strategy evaluation.

## VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

## Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.