Customer Marketing

Job Summary

Are you passionate about transforming consumer insights into compelling customer experiences that drive business growth?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.​

The role is based in Dayton, New Jersey (hybrid role). Be part of a collaborative, innovative, customer-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You'll Make a Difference

• Support customer engagement initiatives through compelling presentations, communications, and marketing materials.
• Develop customer-facing content including trend presentations, one-pagers, innovation concepts, newsletters, and event materials.
• Research and summarize market trends, consumer insights, and category opportunities to support customer projects and business growth.
• Assist in the creation and delivery of trend, category, and consumer insight presentations that inspire customers and support business opportunities.
• Collaborate with category marketing, commercial, technical, and cross-functional teams to support regional marketing initiatives.
• Help coordinate customer events, innovation days, trade shows, webinars, and other marketing activities.
• Support customer projects by developing tailored materials aligned with customer needs and business opportunities.
• Participate in customer meetings and presentations, building customer engagement, storytelling, and business development experience.
• Maintain marketing assets, presentation libraries, customer engagement tools, and support project execution and follow-up activities.

What Makes You the Right Fit

• Bachelor's degree in Marketing, Business, Communications, Food Science, or a related field.
• 1-3 years of experience in marketing, customer marketing, communications, or a related discipline.
• Strong written, verbal, presentation, and storytelling skills.
• Excellent organizational, project management, and time management abilities.
• Analytical mindset with the ability to gather, synthesize, and communicate information from multiple sources.
• Proficiency in Microsoft PowerPoint, Excel, and other business productivity tools.
• Ability to collaborate effectively across cross-functional teams while managing multiple priorities.
• Strong attention to detail and commitment to delivering high-quality work.
• Fluent in English with a positive attitude, curiosity, and a willingness to learn.

How Would You Stand Out?

• Experience developing presentations, marketing content, or customer-facing materials.
• Experience supporting customer events, trade shows, webinars, or customer engagement activities.
• Experience within the food, beverage, ingredients, consumer packaged goods (CPG), or FMCG industries and familiarity with consumer insights or market trends

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Why Choose Us?

• Our benefit package includes medical, dental, vision, 401k, vacation, holidays, 16 weeks paid parental leave (maternity and paternity) and an annual bonus plan.
• Join a global organization recognized for innovation, creativity, and sustainability.
• Work with industry-leading experts across flavors, seasonings, and customer marketing.
• Gain valuable exposure to customer engagement, trend storytelling, and business development initiatives.
• Develop your career through continuous learning, mentorship, and growth opportunities.
• Make a meaningful impact by helping create exceptional customer experiences across North America.
  

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

69,118.00ㅤ-ㅤ98,740.00ㅤUSD