Sr. Business Control Specialist – Technical Risk Officer

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

The Global Technology Change Governance & Oversight team is seeking a strong Tech Change Mgmt. Process Design & Governance analyst with minimum 5 years’ experience to drive Governance and control efforts across Global Technology related to Change Governance. This job is responsible for leading and executing on internal control discipline and operational excellence within GT Change Governance team. Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards.

Responsibilities:

• Serves as the subject matter expert for the Change process with stakeholders to include Risk, Audit and external Regulators
• Supports change management deliverables and project documentation (issue/risk logs, status reports, requirements documentation, design documentation, project plans)
• Establish and maintain effective communication with team members and other key stakeholders
• Ensure timely action/coordination on all reporting related deliverables
• Perform quality assurance analysis & review on data received from various LOB, generate reports, publish with in timeline
• Pro-actively understanding responsibilities and manage tasks independently
• Supports change management deliverables and project documentation (issue/risk logs, status reports, requirements documentation, design documentation, project plans)
• Establish and maintain effective communication with team members and other key stakeholders    

Required Qualifications:

• 5+ years of experience in Governance and Control environment in IT department
• Experience in performing analysis & reporting data using Excel, Pivot, Tableau, SQL
• Strong experience in Microsoft Office
• Possesses good knowledge of risk management approach, processes, tools, and routines
• Basic understanding of Change Management and associated controls
• Sharp eye for identifying weak points in processes and organizational structures
• Able to drive the standardization of processes and implementation of metrics and best practices
• Experience with developing work breakdown structures and executing action plans
• Experience in gathering, interpreting, and analyzing gathered data for target solutions
• Strong analytical and organizational skills with a focus on attention to detail and accuracy
• Prior business process management or control framework knowledge
• Excellent written and verbal communication skills
• Able to work independently with multiple stakeholders
• Ability to follow the process and procedures for support and to pinpoint opportunities to develop the efficiency of business

Desired Qualifications:

• Knowledge of change management systems such as Jira, Horizon, Remedy, ServiceNow etc
• SharePoint, Wiki knowledge
• Strong collaboration and partnering skills with ability to positively influence and motivate teams
• Ability to coordinate and drive execution of multiple priorities and meet deadlines to adhere to policies and standards
• Demonstrated increasing levels of accountability and ownership

Skills:

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay and benefits information

Pay range

$87,000.00 - $146,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.