Hiring.Camp

Customer Success (Remote)

BuildAptive, Inc.

·

Feb 3, 2026

Department
IT
Experience
4+ years
Source
Freshteam

Description

Qualifications
•
Bachelor’s degree in related field prefreed
•
4+ years of relevant work experience
•
Proficiency in: Microsoft Office Programs (Excel, Word, Outlook, and PowerPoint)

•
Experience in Energy Auditing and/or Retro Commissioning

•
Ability to communicate novel or complex concepts and related facts in a clear, concise, organized, and convincing manner in any format (e.g. written, oral, presentation)
•
Well-developed interpersonal skills, maturity, credibility, confidence and integrity
•
Strong time-management skills and experience managing multiple priorities at once
•
Collaborative with strong focus on teamwork
•
Excellent work ethic
•
Self-motivated
•
Passionate about optimizing MEP systems, improving the built environment, and decarbonization
•
Occasional overnight travel may be required (Philadelphia, Boston, Chicago)
•
When in the field the employee must frequently lift or move objects up to 20 pounds; must be able to climb stairs and endure typical construction site conditions
•
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus


Responsibilities
•
Client Onboarding and training
•
Pilot project development
•
Field Inspection Template Specification
•
Build Operations Team and Playbook
•
Build and maintain connections with a wide array of decision-makers (clients, policy leaders, program managers, utilities, partner professionals)
•
Support overall Team strategy and performance:
•
Duties, responsibilities, and activities will likely change, but changes to the role will be discussed as they are desired/needed
•
The majority of the duties will be performed in an office/home office environment
•
The remainder of the duties will be performed in the field which will involve trips to projects sites for observation and training



Skills

Excel

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