- Workplace
- Remote, Hybrid
- Seniority
- Entry
- Source
- Workday
Description
As of 2 September 2025, Vivicta, former Tietoevry Tech Services, now operates as a standalone company under our new brand. We’ve officially launched Vivicta, your trusted Nordic transformation partner, making everyday easier through technology. You can explore more about our brand and what we stand for at https://www.vivicta.com
Ready to join us? Click ‘Apply’ and complete our short application form to get started. Prefer another option? Apply via LinkedIn to automatically populate your details using your profile.
Do you want to earn some money while gaining experience in the IT world?
Are you fluent in English and Dutch?
If you’re a STUDENT looking to learn something new, this Service Desk Specialist position is a great opportunity to kick-start your career — and you can do it from the comfort of your home and only 20 hours a week!
At Vivicta, our customers are some of the most demanding IT users in the Nordic countries. Our mission is to provide them with reliable platforms, expertise, and services to ensure their systems are always available to end users.
What will you learn with us?
Receive IT requests from customers via phone, chat, email, and our ticketing tool
Help resolve incidents and customer requests
Communicate with both technical teams and customers in English and Dutch
Support your teammates by helping to distribute incoming requests
Provide remote assistance to end users
Investigate and diagnose end-user issues
What we expect:
Fluent English and Dutch at B2 level or higher
Good communication and expression skills
Ability to work in a team
At Vivicta, we are dedicated to supporting your success on your individual career path, offering opportunities for professional growth. We foster a collaborative culture and partner with leading market vendors on engaging projects across industries.
Our flexible hybrid working model reflects our culture of trust which rooted into our daily operations. We prioritize a healthy work-life balance for our colleagues and embrace openness, curiosity, and continuous learning.
We encourage a mindset of adaptability, ensuring our people stay ahead of emerging trends to deliver innovative solutions and inspire our customers in a rapidly evolving digital landscape.
We conduct background checks for all final candidates, and some roles may require security clearance during hiring or later—always handled within local legislation and with care and confidentiality.
Vivicta is committed to diversity and welcomes applicants of all genders, ages, abilities, ethnicities, orientations, beliefs, and backgrounds.
Vivicta declines calls from recruitment companies.
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