- Location
- NCS-National Council of Social Service - HQ, Singapore
- Workplace
- Remote
- Type
- Full-time
- Department
- Transportation
- Seniority
- Senior
- Closing date
- Mar 18, 2026
- Source
- Workday
Description
[What the role is]
Oversee the development, implementation and growth of effective social services, data systems and initiatives that meet service users' needs efficiently across subsector(s).[What you will be working on]
Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Key responsibilities include:
Oversee Service Strategy Implementation
Analyse landscape and engage stakeholders to understand national strategies and identify critical and emerging needs and gaps
Partner with social service agencies (SSAs), government agencies and stakeholders to develop and implement strategies to meet such needs and gaps
Engage with internal and external stakeholders to ensure alignment with objectives
Drive collaborations to develop innovative solutions
Programme Management and Evaluation
Oversee assessments of funding proposals for new programmes
Partner with service providers to grow person-centred, resource-efficient solutions
Set and monitor output, outcome and impact indicators
Perform budgetary operations (e.g., funding computation, disbursements) for programmes
Manage performance evaluation and community funding allocation
Train and guide officers in programme implementation
Collate and produce reports for key stakeholders
Systems Management and Data Analysis
Manage enhancements, maintenance and day-to-day operations systems for programme reporting and data collection
Work with government agencies to empower service users with information to find needed support
Enable real-time monitoring of key programme metrics and analyse programme data to identify trends, issues and gaps
Grant management
Manage operational policies, including grant design, eligibility and assessment criteria
Coordinate application and assessment phases, including conducting briefs and workshops
Manage funding disbursements, budget utilisation and proper accounting
Develop and maintain standard operating protocols, streamline processes and reduce administrative work
Support the Services Group and NCSS as and when required
[What we are looking for]
Personal Competencies:
Strong communication & interpersonal skills to work with multiple stakeholders
Able to work independently as well as collaboratively in a dynamic environment
Strong organisational skills with keen attention to details
Results-driven self-starter with proven ability to identify opportunities and drive projects to completion
Skills & Knowledge:
Relevant experience with social services, and/or with grant management.
Knowledge of public service grant management and funding practices will be an added advantage
We regret to inform that only shortlisted candidates will be notified.
