Staff Engineer, Staff Engineer, Hybrid Services & Reliability (SRE)

Job Description

The Role: 

We are hiring a technically opinionated Staff Engineer to serve as a founding member of the Hybrid Services & Reliability (HSR) team at GM. AV Core Infrastructure (ACI) is the core engineering organization responsible for the unified, secure hybrid platform that enables all autonomous vehicle hosting, validation, and testing. You will be responsible for the measurable reliability of the "bench cloud"—the end-to-end environment that flows from physical test benches through the secure cloud network into production runtimes. This role is on the critical path for Super Cruise, where the readiness of our hardware-in-the-loop (HIL) systems is a Tier-0 requirement for safety validation.
 

What you’ll do 

• Reliability Architecture: Lead the definition and implementation of Service Level Objectives (SLOs) and SLIs for critical hybrid cloud services, establishing ready-state verification processes.

• Foundational Utilities: Own and automate core on-prem utilities, including DHCP, PXE, and NTP, to enable seamless server auto-provisioning and maintain a healthy fleet of remote CI-based HIL benches.

• Observability & MTTR: Develop and maintain dashboards and alerting to identify slot availability and system degradation, driving down Mean Time to Recovery (MTTR) from high-severity incidents.

• Environment Integrity: Ensure uninterrupted data paths and dependency stability as data moves from ingestion at the test bench into the development and staging runtimes.

• Technical Mentorship: Act as a resource for colleagues with less experience, identifying opportunities to improve internal processes and services to support functional strategies.
   

Your Skills & Abilities (Required Qualifications)  

• Required: Extensive professional experience in Site Reliability Engineering (SRE) with a focus on hybrid cloud platforms.

• Required: Recognized expertise in Linux systems administration and the automation of foundational networking utilities (DHCP/PXE).

• Required: Deep experience with configuration management tools (e.g., Chef, Ansible) and Infrastructure as Code to reduce operational toil.

• Required: Proven ability to work independently on complex issues that require conceptual thinking and the wide application of principles and concepts.

What Will Give You a Competitive Edge (Preferred Qualifications) 

• Experience with Kubernetes (k8s) and managing hybrid service connectivity between on-prem and multi-cloud environments.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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