Program Manager

Job Purpose

 

Job Purpose

 

The Program Manager is held by key members of the Operations team who serve as the main contact between our major clients, Sales and the team they handle. They draw from their experience managing complex projects, producing results within budget, tight deadlines, and with a focus on high quality and use that knowledge to lead a team of project managers. The position requires strong leadership skills, planning skills, the ability to motivate teams and execute plans to financial objectives.

 

 

About Transform

 

At RWS, we enable the world’s largest enterprises to communicate with global audiences through cutting-edge language technology, AI-driven solutions, and expert services. Our RWS Transform division empowers organizations to accelerate digital transformation, scale global content, and unlock growth in every market.

Job Overview

Key Responsibilities

 

• Identifying new opportunities to grow services and solutions, and driving revenue growth within existing key accounts
• Supporting accounts through a consultative, customer, and commercial focused approach, demonstrating how RWS solutions can help drive client success
• On-time delivery of high-quality projects within budget and to client’s expectations, following SOPs and best practices
• Compilation of project estimates and schedules
• Project planning and implementing best methodology and process
• Managing production risks as appropriate to eliminate potential pitfalls or obstacles
• Solving issues which arise during the project lifecycle
• Recommending specific improvements in methods/processes/technologies that lead to customer satisfaction

 

Skills & Experience

 

• Minimum of 5 years in the localization industry with project/program/account management experience
• Understanding of business concepts, strategy, structures and processes
• Excellent communication skills. Proficiency in spoken and written English
• Analytical and structured problem solving
• Works collaboratively and uses a positive approach to achieve goals
• Relationship builders who are very self-aware, can inspire others, and can easily build relationships and interact with a wide variety of diverse people in a variety of situations

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS. 

 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

 

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.