Recreation Maintenance Lead

Pay Grade 4: 

Budgeted hiring wage range = $27.22 - $34.02

Full wage range*=Min: $27.22, Mid: $34.02, Max: $40.83

*wage offer based on specific job experience and education

Essential Functions

• Assists Operations Supervisor and Operations Manager with daily operations of the Adventure Park and staff management.
  

• Monitors and maintains snow surfaces to ensure safe and consistent tubing/ski/ride conditions.  Performs all duties and responsibilities associated with the Town of Frisco’s Maintenance Operator position.
• Engages in hands-on labor, in the overall maintenance of the site including but not limited to: magic carpet lift, snow guns, Bike Park, shoveling, digging, raking, irrigation, moving rocks, planting vegetation, screening, and moving dirt.
• Operates machinery, trucks, UTV, power tools, chain saws, and hand tools to effectively carry out maintenance of the Peninsula Recreation Area (PRA).   Responsible for maintaining a clean and safe work area which includes but is not limited to: pump house, yurt, tough shed, and maintenance facility.
• Trail Building: Operation of heavy equipment (skid-steer, backhoe, compactor), use of trail construction tools (chainsaw, shovels, rakes, picks, Pulaski tools).
• Daily tasks may include: minimizing risks, building terrain features to meet the demands of the guests, preventative maintenance, landscaping, cleaning, inventory recording of existing PRA infrastructure, and implementing safety precautions.
• Assists Operations Supervisor and Operations Manager with hiring, training, supervising, coaching, disciplining, and evaluating staff both verbally and in writing.
• Monitors tubing hill lanes for speed and safety precautions and adjust starting position or tubing clusters as necessary. Communicates with management on corrective actions in a timely manner.
• Ensure all opening and closing procedures of Frisco Adventure Park and Day Lodge are completed.
• Communicate with management in a timely and professional manner verbally and in writing to resolve guest issues and ensure safety.
• Provide exceptional customer service to all Adventure Park guests by giving appropriate information, and directions and conducting all transactions with a smile, eye contact, and clear communication.
• Inspects Frisco Adventure Park for possible hazards and takes steps to rectify any hazards. Communicate corrective actions in a timely manner to management.
• Follow industry safety practices regarding the use of technical equipment. This includes but is not limited to, the magic carpet, snow guns, snowmobiles, snow blowers, and all other machinery.
• Remains alert and vigilant to provide instructions to guests and identify possible problems requiring the immediate stoppage of the lift. Respond to incidents or emergencies as covered in the training manual. Report all incidents to management in a timely manner.
• Maintain a high level of knowledge regarding all Adventure Park and Recreation Department programs, facilities, and services.
• Answer repetitive questions, scenarios, and tasks with professionalism, politeness, and courtesy.
• Interact with and maintain professional attitudes and relationships with guests, co-workers, and management in a positive, professional manner at all times using appropriate language and conversations.

Marginal Duties

• Inform guests of Adventure Park safety practices, operating rules, and regulations and help to enforce these rules as necessary.  Also responsible for making sure guests are prepared for changing weather conditions.
• Ensure the Day Lodge facility indoors and outdoors is clean, and well-maintained; items are well stocked, displayed, and presentable to guests throughout daily operations.
• Enforces and maintains all Town of Frisco, Recreation and Culture Department, and Frisco Adventure Park policies and procedures including but not limited to grooming standards and uniform policies.
• Work in a team-based environment supporting the Adventure Park, Recreation and Culture Department, the Town of Frisco, and the initiatives of the Director and Managers.
• Enforces and utilizes on-slope communication equipment and processes to ensure appropriate communication, to ensure appropriate terrain supervision, safety response, and guest service.
• Assist in all other aspects of Frisco Adventure Park operations as necessary.
• If EMT Certified: Effectively performs all duties and responsibilities associated with the Town of Frisco’s EMT Job Description.

• This position requires regular and reliable in-person attendance at the designated worksite as an essential function of the job. As a public servant, physical presence is necessary to effectively perform essential duties, support operational needs, collaborate with team members, provide direct service to the public and internal stakeholders, utilize on-site equipment and resources, and maintain effective communication, responsiveness, and accountability in serving the community.
• Adheres to Town of Frisco policies, mission, vision, values, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism.
• Attends Town and departmental training and meetings as appropriate or assigned.
  Ability to function and make good decisions in the absence of a supervisor.
• Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing.
• Performs other job duties/responsibilities as assigned by management.
• Employees are held accountable for all duties of this job, demonstrates accountability for work, and takes ownership in job performance.

Specific knowledge, skills and abilities needed for position:

Physical Demands:

OTHER PHYSICAL ACTIVITIES REQUIREMENTS OR PHYSICAL DEMANDS:

VISION: Specific vision requirements for this job: