SENIOR MANAGER, EVENTS & SPECIAL PROJECTS

1) GENERAL DESCRIPTION

Responsible for leading the planning, management, and execution of high-impact corporate events, strategic initiatives, and special projects that support KPJ Healthcare Berhad's corporate objectives, brand positioning, stakeholder engagement, and business growth. The role oversees the development and implementation of corporate events, conferences, launches, leadership engagements, CSR programmes, healthcare campaigns, and cross-functional strategic projects. The incumbent acts as a key liaison between corporate headquarters, hospitals, business units, government agencies, external partners, vendors, and media to ensure successful project delivery and alignment with KPJ Healthcare's vision, mission, and values. The position requires strong leadership, project management, stakeholder engagement, communication, budgeting, and strategic planning capabilities to deliver initiatives that enhance KPJ Healthcare's reputation and organizational performance.

2) JOB DESCRIPTION

Strategic Planning & Management

• Develop and implement annual strategic plans for corporate events and special projects aligned with KPJ Healthcare's corporate goals.

• Identify opportunities to enhance KPJ Healthcare's brand visibility, stakeholder engagement, and organizational impact through events and strategic initiatives.

• Provide strategic recommendations to senior management on event management, corporate engagements, and project execution.

• Lead the development of project frameworks, timelines, budgets, and performance indicators.

Events Management

• Plan, organize, and oversee all corporate-level events including:

-         Annual General Meetings (AGM)

-         Town Halls

-         Leadership Conferences

-         Hospital Launches and Openings

-         Corporate Appreciation Events

-         Business Forums and Networking Sessions

-         Awards and Recognition Programmes

-         Healthcare Campaigns and Awareness Events

-         Corporate Social Responsibility (CSR) Programmes

-         Official Visits and Protocol Events

• Ensure all events are executed professionally, within budget, and according to KPJ Healthcare's brand and governance standards.

• Manage event logistics, venue arrangements, protocol requirements, guest management, and stakeholder coordination.

• Oversee event vendors, consultants, agencies, and service providers.

Special Projects Management

• Lead and manage assigned corporate and strategic projects from initiation to completion.

• Coordinate cross-functional teams to ensure successful implementation of business initiatives.

• Monitor project milestones, risks, resources, and deliverables.

• Prepare project status reports and recommendations for senior management.

• Ensure projects meet organizational objectives, timelines, budgets, and quality standards.

• Deal with agency on special projects, if require.

Stakeholder Engagement

• Internal stakeholders

• Hospital management teams

• Government agencies

• Healthcare industry partners

• Professional bodies

• Media representatives

• Vendors and service providers

• Represent KPJ Healthcare in meetings, engagements, and official functions as assigned.

• Facilitate communication and collaboration across departments to support corporate initiatives.

Budget & Resource Management

• Develop and manage annual budgets for events and special projects.

• Monitor expenditure and ensure cost-effective utilization of resources.

• Evaluate vendor performance and negotiate contracts to achieve optimal value.

• Ensure compliance with procurement policies and financial governance requirements.

Corporate Governance & Compliance

• Ensure all activities comply with KPJ Healthcare policies, procedures, and regulatory requirements.

• Manage risk assessments and contingency planning for major events and projects.

• Ensure proper documentation, approvals, and reporting for all assigned initiatives.

Leadership & Team Management

• Lead, mentor, and develop team members to achieve departmental objectives.

• Foster a culture of collaboration, innovation, and high performance.

• Monitor individual and team performance through regular coaching and feedback.

• Drive continuous improvement and best practices in event and project management.

Reporting & Performance Monitoring

• Prepare management reports, event evaluations, project updates, and post-event analyses.

• Measure and report return on investment (ROI) and effectiveness of events and initiatives.

• Track key performance indicators (KPIs) and recommend improvements for future activities.

Other Responsibilities

• Undertake any additional duties, assignments, and responsibilities as directed by Management.

• Support organizational transformation initiatives and corporate strategic priorities.

3) JOB REQUIREMENT

• Bachelor's Degree in Business Administration/ Communications / Public Relations / Marketing / Event Management / Healthcare Management / Project Management or related disciplines.

• Master's Degree or MBA is an added advantage.

• Master's Degree in Business Administration (MBA), Corporate Communications, Marketing, Public Relations, Event Management, Healthcare Management, or a related field.

• Minimum 10-12 years of relevant working experience in corporate events, stakeholder management, strategic planning, project management, corporate communications, or related fields.

• At least 5 years in a managerial or senior leadership role.

• Experience in healthcare, hospitality, corporate services, government-linked companies (GLCs), or large corporate organizations is preferred.

• Proven experience managing high-profile corporate events and complex cross-functional projects.

• Experience in stakeholder engagement involving C-suite, Board members, regulators, and external partners.

• Knowledge of corporate governance, sustainability initiatives, ESG programmes, and CSR project management.

• Experience in branding, reputation management, protocol management, and VIP engagement is highly desirable.

• Strategic Planning and Execution

• Budgeting and Financial Management

• Leadership and Team Development

• Problem Solving

• Strong interpersonal and communication skills

• Ability to work under pressure and manage multiple priorities.