Global Technology Solutions - Service Delivery Off-Cycle Internship (Jan - Jun 27)

• Investigate incidents, find the root cause, and implement lasting solutions. 

• Troubleshoot issues with Windows laptops, work iPhones, Active Directory, Windows 11, Microsoft 365, Teams, VPN, network connectivity, and video conferencing. 

• Build strong relationships with users and deliver excellent support, especially for VIPs and legal practice users. 

• Keep knowledge up to date on hardware, software, and tools to improve support and operations. 

• Manage the full lifecycle of user devices, including planning, receiving, deployment, return, refresh, loan, repair, and disposal. 

• Support the team lead or manager with tasks such as reporting, and service, hardware or software rollout projects. 

• Degree / Diploma in Information Technology/Systems, Computer Science and Computer Engineering from local universities and polytechnics  

• Interest in End User Support 

• Excellent communication skills and a team player 

• Are keen to develop themselves in the profession 

• Are highly motivated, enthusiastic, confident and creative 

• Have a good co-curricular activities record 

• Possess strong interpersonal and communication skills 

• Are service-oriented and committed to teamwork and excellence 

Application notes: 

• Please indicate your first-choice role and, where applicable, a second-choice role, based on your skills, interests, and career aspirations. 

• Only shortlisted candidates will be notified due to the high volume of applications. 

• Kindly upload both your resume and academic transcript/degree audit in PDF format 

• Have questions? Get in touch with us at [email protected] 

There have been reports of scammers impersonating PwC HR professionals contacting individuals about fraudulent job opportunities using non-PwC domain email addresses and an overseas number. Please note that genuine communications from our HR team will only come from "@pwc.com" email addresses.