Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.

Reporting directly to the Quality Manager, you as a Quality Engineer will be responsible for ensuring product and process quality at our Matamoros manufacturing facility. You will lead customer and internal complaint management, support New Product Introduction (NPI) activities, drive continuous improvement initiatives, and oversee Cost of Poor Quality (CoPQ) and MRB processes to achieve quality objectives and customer satisfaction.

You will collaborate closely with Production, Engineering, Quality Technicians, and cross-functional teams to resolve quality issues, improve manufacturing processes, and ensure timely delivery of high-quality products. In this role, you will support quality system compliance, analyze performance metrics, and implement corrective actions using structured problem-solving methodologies.

About the Job:

• Manage customer complaints and ensure timely, effective 8D responses.
• Lead internal complaint investigations and implement corrective and preventive actions.
• Supervise Quality Technicians to ensure process audits are completed on time.
• Support New Product Introduction (NPI) by ensuring high-quality sample submissions.
• Analyze internal PPM performance and drive improvements using 8D methodology.
• Manage MRB activities and ensure material disposition meets established targets.
• Monitor and improve Cost of Poor Quality (CoPQ) metrics.
• Drive continuous improvement initiatives to enhance product and process quality.
• Collaborate with cross-functional teams to support manufacturing and quality objectives.
• Other duties as assigned.

• Location: Matamoros, Tamaulipas.

About You:

• Bachelor's degree in Industrial Engineering, Mechatronics Engineering, Electrical Engineering, or a related field required.

• Experience in quality engineering within a manufacturing environment.

• Experience managing customer complaints, internal quality issues, and corrective actions.

• Experience supporting New Product Introduction (NPI) activities.

• Knowledge of MSA (GR&R), SPC, CPK, and statistical quality tools.

• Experience with PPAP development and quality documentation.

• Ability to work in a high-mix, low-volume manufacturing environment.

• Experience leading or coordinating Quality Technicians.

• Strong analytical, problem-solving, negotiation, and communication skills.

• Green Belt certification is a plus.

• Conversational English communication skills.

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values — Customer Focus, Integrity, Innovation, Teamwork, and Results-Driven — support us on our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems. We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference — everywhere, every day.

#LI-MMV

At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.