Manager, Application Management

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Responsibilities

• Work closely with business stakeholders to clarify their goals, challenges, and priorities, then convert these insights into practical application requirements.

• Assess and confirm all requirements to guarantee they are thorough, consistent, achievable, and adhere to technical and governance guidelines.

• Manage a small team responsible for delivering IT projects.

• Foster effective collaboration among cross‑functional teams by using organized communication methods and maintaining high-quality documentation.

• Offer ongoing application support, including diagnosing and resolving production issues.

• Lead the creation of proactive monitoring systems, diagnostics, and operational tools that follow Site Reliability Engineering (SRE) principles.

• Team up with other IT groups to spot areas for innovation, continuous improvement, and modernization.

Job Requirements

• Bachelor's degree in Computer Science or a related discipline

• Minimum of 5 years of experience in application development

• Expertise in web and mobile application development (Node.js, Java); experience with AI is advantageous

• Demonstrated knowledge of managing large-scale services

• Extensive experience in software integration, testing, and quality assurance

• Proficiency with cloud technologies such as Kubernetes, AWS, and Azure

• Familiarity with agile methodologies and continuous integration/continuous delivery (CI/CD) practices is preferred

• Superior analytical and problem-solving skills

• Excellent communication abilities and proven team collaboration skills

• Excellent command of English and Chinese (written and spoken)

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.