- Location
- Hong Kong
- Workplace
- Onsite
- Type
- Part-time
- Department
- HBX (E-Commerce)
- Seniority
- Entry
- Education
- Associate
- Source
- Lever
Description
HBX is a global e-commerce platform and retail destination for the world’s most well-known and up-and-coming brands in menswear, womenswear and lifestyle from around the world. Curating a truly global and exciting assortment at the leading edge of culture, HBX focuses on delivering the latest, trend-setting fashion, accessories, shoes, home and lifestyle goods to its customers. With the HBX e-commerce platform shipping to over 80 markets worldwide, it has a retail store in Hong Kong.
We are seeking a part-time Customer Service Associate to join our Customer Service team! This on-site role is responsible for handling customer returns and exchanges - from receiving and inspecting returned items to updating our systems and resolving any issues directly with customers. Accuracy, a keen eye for detail, and a customer-centric mindset are essential. An understanding of how the e-commerce business operates will be beneficial, and the ability to work closely with the wider Customer Service team will be crucial. So if you are a detail-oriented individual with a strong work ethic looking for a flexible part-time opportunity in e-commerce, then we want to meet you!
Skills
Customer Service
