- Salary
- $55k – $96k
- Location
- 7249 - Tucson, United States of America
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Experience
- 30+ years
- Source
- Workday
Description
CarMax, the way your career should be!
Position Overview
As a Sales Manager, you will lead and inspire a team of Sales Associates to achieve sales goals and deliver exceptional customer experiences. This role focuses on developing talent, driving performance, and creating a positive, high-energy environment where associates can thrive. You will play a critical part in shaping the customer journey by ensuring your team provides transparent, honest, and best-in-class service aligned with CarMax’s culture of integrity and innovation.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
- Lead and coach Sales Associates, providing training, mentorship, and actionable feedback to drive performance.
- Manage hiring and staffing decisions, including interviewing, onboarding, and performance evaluations.
- Develop strategies and action plans to improve team effectiveness and achieve sales goals.
- Conduct performance reviews and monitor productivity to ensure alignment with company standards.
- Resolve customer concerns promptly and professionally, ensuring a positive experience.
- Schedule and allocate work to maintain operational efficiency and team engagement.
- Responsible for CarMax Environmental, Health and Safety (EH&S) requirements for your department and/or location, including workplace safety.
Required Qualifications
- Proven ability to manage and develop a team of full-time and part-time Sales Associates.
- Strong decision-making and analytical skills to evaluate options and implement solutions.
- Ability to multi-task in a fast-paced, high-energy environment while maintaining accuracy.
- Excellent communication skills for effective interaction with associates and customers.
- Proficiency in basic PC applications including word processing and spreadsheets.
- Completion of CarMax-provided training as required.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The annual salary for this position is:
$54,600.00 - $95,500.00May be eligible for bonus and equity.
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
