- Location
- Johannesburg
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- CareersPage
Description
We are seeking a dedicated and friendly individual to join our team as an Airport Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to passengers at the airport. Key responsibilities include assisting travelers with check-in procedures, answering queries, resolving issues, and ensuring a smooth and pleasant travel experience. You will also be required to handle ticketing, baggage inquiries, and coordinate with various airport departments to facilitate efficient operations. Strong communication skills, the ability to work in a fast-paced environment, and a commitment to customer satisfaction are essential. Flexibility to work various shifts, including weekends and holidays, is required. Previous experience in customer service or the airline industry is preferred.