Director of Campus Operations

Description

At Sunset Senior Communities, our mission is at the heart of everything we do. We are seeking a thoughtful, accountable operations leader who will help create a safe, well-run campus where residents receive exceptional service and team members can do their best work. 

The Director of Campus Operations provides visible, service-minded leadership for campus operations. This leader brings people, priorities, and resources together, communicates clearly, follows through consistently, and approaches decisions with compassion, sound judgment, and stewardship. 

The Director of Campus Operations will oversee the Sunset Manor & Village campus, a vibrant senior living community serving 400 residents and supported by more than 300 staff members. The campus offers a range of living options to accommodate residents’ changing needs, from apartment-style living in the villages to spacious private rooms in the manor. Abundant activities, convenient amenities, and a welcoming, social atmosphere make the campus a connected community. This role offers the opportunity to lead operations across a diverse residential setting where residents live and staff work each day.

Sunset Leaders lead with:

Humble Stewardship - We lead as stewards, not owners. People are entrusted to us, not possessed by us. 

Servant-hearted Action  - We step in, remove barriers, and lead with initiative. 

Compassionate Presence - We hold standards with clarity, consistency, and care.

Courageous Accountability - We see the person, not just the performance. 

What You'll Do

• Lead the daily operations of our Sunset Manor & Village campus. 
• Lead, coach, and develop campus department leaders by setting clear expectations, strengthening collaboration, and promoting accountability, engagement, and professional growth. 
• Oversee campus performance, including resident and family experience, financial stewardship, occupancy, facilities and capital priorities, compliance, safety, and continuous improvement. 

What We're Looking For

Leadership Competencies

Successful candidates will demonstrate:

• Lead in alignment with Sunset's Leadership Posture, demonstrating Humble Stewardship, Servant Hearted Action, Compassionate Presence, and Courageous Accountability in leadership, decision making and relationships. 
• Strategic thinking and planning
• Sound judgment and decision-making
• Financial stewardship
• Regulatory compliance expertise
• Exceptional communication and relationship-building skills
• Organization, adaptability, and problem-solving abilities

Why Join Sunset?

Sunset has a long history of serving older adults with Christian compassion. Here, leadership is more than operational success. It is about stewarding our mission, investing in people, and creating an environment where both employees and residents can thrive. As Director of Operations, you will have the opportunity to make a meaningful impact across our organization while leading with purpose and helping shape Sunset’s future.

Apply today and help us provide quality services for senior adults in the spirit of Christian love.

Requirements

Required Qualifications

• Bachelor's degree in business administration, organizational leadership, healthcare administration, hospitality management, or a related field preferred; equivalent experience may be considered. 
• 5 or more years of progressive leadership or management experience. 
• Demonstrated experience leading teams, implementing initiatives, managing budgets, and driving operational performance.
• Experience in senior living, healthcare, hospitality, property management, or another service-focused environment preferred.
• Experience leading organizational change and continuous improvement initiatives preferred.