Research Coordinator

Ophthalmology LTD | Sioux Falls, South Dakota

Clearer Vision Changes Lives

For more than 50 years, Ophthalmology LTD has been a trusted leader in comprehensive medical and surgical eye care throughout the Sioux Empire and surrounding region. As a physician-owned, multi-specialty ophthalmology practice, we are committed to helping patients preserve and improve their vision through exceptional care, advanced treatment options, and clinical research that helps shape the future of ophthalmology.

Our Clinical Research team plays an important role in bringing innovative therapies and treatment options to patients while advancing the science of eye care. We are seeking a highly organized, detail-oriented Research Coordinator to join this growing team.

If you are passionate about patient care, enjoy working in a collaborative healthcare environment, and have a strong commitment to accuracy, ethics, and continuous learning, we'd love to hear from you.

Position Overview

The Research Coordinator is responsible for managing and coordinating ophthalmic clinical trials while ensuring the safety, well-being, and experience of research participants. This role works closely with physicians, sponsors, research staff, and study participants to ensure studies are conducted according to study protocols, regulatory requirements, and industry best practices.

The ideal candidate combines strong organizational skills with excellent communication abilities and a passion for contributing to meaningful clinical research.

What You'll Do

Coordinate Clinical Research Studies

• Assist with study start-up activities, including coordinating study materials, equipment, supplies, and initiation meetings.
• Coordinate patient recruitment, screening, scheduling, and informed consent activities.
• Prepare research participant charts and ensure complete and accurate data collection.
• Assist with sponsor monitoring visits, study audits, and source document reconciliation.
• Collect, process, package, and ship research specimens in accordance with applicable regulations.
• Maintain study supply inventories and coordinate reordering of materials as needed.

Maintain Regulatory Compliance

• Ensure compliance with study protocols, ICH-GCP guidelines, IRB requirements, sponsor expectations, and applicable regulations.
• Maintain regulatory binders and study documentation, including protocols, investigator brochures, disclosures, training records, and correspondence.
• Maintain accurate electronic and paper study records throughout the study lifecycle.
• Assist with study closeout activities and document retention requirements.
• Collect and report adverse events and serious adverse events within required timelines.

Support Data Collection & Quality

• Extract data from source documents and complete case report forms.
• Verify data accuracy, completeness, and protocol compliance.
• Assist with data queries and sponsor requests.
• Support quality improvement efforts and research process enhancements.

Collaborate with Patients & Study Teams

• Communicate effectively with physicians, sponsors, study participants, and research staff.
• Provide exceptional care and support throughout the research participant experience.
• Answer questions and assist participants with study-related needs.
• Collaborate with clinical and administrative teams to ensure smooth study operations.

Additional Responsibilities

• Perform ophthalmic testing and measurements as required by study protocols.
• Answer and direct incoming calls appropriately.
• Assist with other research and clinical duties as assigned.

Qualifications

Required

• High School Diploma or equivalent.
• Minimum of two years of experience in a healthcare, clinic, or hospital setting.
• Knowledge of medical terminology and healthcare documentation.
• Excellent organizational, problem-solving, and time management skills.
• Strong verbal and written communication abilities.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Ability to work independently and collaboratively within a team environment.

Preferred

• College degree or significant related experience.
• Previous clinical research experience.
• Ophthalmic technician experience.
• Knowledge of diagnosis codes, procedure codes, and research documentation requirements.
• Certified Clinical Research Coordinator (CCRC), Certified Ophthalmic Assistant (COA), Certified Ophthalmic Technician (COT), or similar credential.

What Makes You Successful

• Exceptional attention to detail
• Strong organizational and multitasking abilities
• Commitment to patient safety and research integrity
• Ability to learn quickly and adapt to changing priorities
• Excellent communication and interpersonal skills
• Critical thinking and sound judgment
• Ability to work independently with minimal supervision
• Positive, team-oriented mindset

Why Ophthalmology LTD?

At Ophthalmology LTD, clinical research is an important part of our commitment to advancing eye care and improving patient outcomes. As a member of our research team, you'll help bring innovative therapies and technologies to patients while working alongside experienced physicians and dedicated healthcare professionals.

We offer:

• Competitive compensation
• Comprehensive medical, dental, and vision benefits
• 401(k) retirement plan
• Life insurance and AD&D coverage
• Short-term and long-term disability insurance
• Paid time off and extended sick leave
• Paid holidays
• Eye care benefits
• Opportunities for professional growth and certification
• Collaborative and supportive team environment

Our Commitment

At Ophthalmology LTD, we believe exceptional patient care begins with exceptional people. We are committed to fostering a culture built on compassion, integrity, teamwork, innovation, and excellence.

If you're looking for an opportunity to contribute to meaningful clinical research while making a positive impact on patients' lives, we'd love to hear from you.

Please note this description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change as business needs evolve.