Content Analyst - Spanish Language

Entity Content maintains a central database that connects and unlocks the true value of our content across our products and internal services. We are the starting point for all organization information. The data we provide helps our customers run their business successfully and in  accordance  with  the  law  and regulations of the markets they operate in. We provide Entity data  and  Qualified  financial  content  as services to the Industry.  

Roles & Responsibilities

• Process and maintain data accurately and in a timely manner onto databases.
• Ensure data accuracy, timeliness and completeness are maintained as per company standards.
• Analyze, interpret and process information from Spanish-language sources.
• Translate and validate business information from Spanish to English while maintaining content quality.
• Develop expertise in database and financial knowledge through continuous learning and development.
• Widen usage of available tools/support to maintain and improve content quality during daily operations.
• Adhere to dynamic Process/Method of Work changes, data operations standards and current data policies & procedures.
• Responsible for delivering high productivity and quality data as per expected performance standards.
• Proactively identify, call out and resolve data problems.
• Communicate & liaise with internal and external departments for resolution of data queries as per established process.
• Test new database/application releases where appropriate, providing constructive user feedback.
• Perform in-depth analysis of queries, identify root causes and drive actions to improve quality and customer experience.
• Ensure awareness of customer views on content and recommend improvements where required.
• Support the team in handling language-specific content and research requirements.
• Ensure assigned tasks are completed within agreed SLA's and team service metrics.

Required Skills and Experience

• Professional proficiency in Spanish with strong reading, writing and comprehension skills.
• Good written and verbal communication skills in English.
• Technical / Professional skills at an Intermediate level in using Excel & SQL.
• Strong research and analytical skills with attention to detail.
• Should be a quick learner and display a high level of agility.
• Should be able to manage multiple tasks and support changing business requirements.
• Ability to operate with minimal guidance.
• Coach and train analysts on language-specific data issues, databases and products.
• Proven analytical and problem-solving skills, innovation and initiative in continuous process improvements.
• Knowledge of Spanish-speaking markets and business terminology will be an added advantage.
• Should be flexible enough to work in different shifts and a hybrid work model.

Career Stage:

Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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