- Salary
- $25+/hr
- Location
- New York, NY
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Administrative Department
- Seniority
- Senior
- Education
- Associate
- Source
- Lever
Description
The Senior Case Manager oversees referral and intake coordination, ensuring timely review, scheduling, assignment, and follow-up of priority referrals. The role manages case distribution, supports CM coverage and escalations, assists with training and onboarding, and identifies opportunities to improve workflows, capacity, and client coordination.